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Through five systematic, large-scale mail surveys conducted since 1993, the Disaster Research Center has obtained data on hazard awareness, preparedness, disaster impacts, and short- and long-term recovery among 5,000 private-sector firms in communities across the United States (Memphis/Shelby County, Tenn.; Des Moines, Iowa; Los Angeles, Calif.; Santa Cruz County, Calif.; and South Dade County, Fla.). This paper summarizes findings from those studies in three major areas: (1) factors influencing business disaster preparedness; (2) disaster-related sources of business disruption and financial loss; and (3) factors that affect the ability of businesses to recover following major disaster events. Implications of the research for business contingency planning and business disaster management are discussed.
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