Article2004

The Impact of Caution and Blame on Organizational Learning

166 citations0/0 files storedManagement Learning

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Organizational Learning and Leadership Management and Organizational Studies Innovative Education and Learning Practices

Abstract

The aim of this article is to examine the relationship between emotion, learning and organizing. In particular, this involves developing an understanding of how emotional and political aspects of organizing can shed light on the tensions between individual and organizational learning. The research highlights organizational dynamics created through repeated patterns of caution and blame within a public sector organization. The study shows how these dynamics inhibited processes of reflection and communication within the organization, undermining the implementation and further development of strategies explicitly designed for organizational learning. The article explores the politics that arise from attempts to organize learning, as well as how organizational politics are created from and reinforced by emotions expressed both individually and collectively. The final section covers discussions on the contribution of this study to organizational learning, the implications of the study for organizations, and issues for further research.

Citations in this library

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References

1979Emotion Work, Feeling Rules, and Social Structure 1999An Organizational Learning Framework: From Intuition to Institution 1983The Managed Heart 1987Expression of Emotion as Part of the Work Role 2003The Blackwell handbook of organizational learning and knowledge management 1997Organizational Learning and the Learning Organization: A Dichotomy Between Descriptive and Prescriptive Research 2003Handbook of Organizational Learning and Knowledge 1993On dialogue, culture, and organizational learning

Cited by

2013Learning in Crisis 2009Reflection and Mindfulness in Organizations: Rationales and Possibilities for Integration 2004Action learning and organizational learning: power, politics and emotion in organizations 2020Organizing Risk: Organization and Management Theory for the Risk Society 2019Emotions in Organization Theory 2010Learning to be surprised: How to foster reflective practice in a high-reliability context

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