Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Crisis Situations, Communication Strategies, and Media Coverage

16 references·16 citing·31 second hopsampled

FromToDepth

this work references cited by second hop· second hop is a sample of the most-cited connections

References

1968The Discovery of Grounded Theory: Strategies for Qualitative Research.46,361 cited
1968The Discovery of Grounded Theory; Strategies for Qualitative Research39,440 cited
1988The Long Interview5,219 cited
1970Content Analysis for the Social Sciences and Humanities.4,564 cited
1973The processes of causal attribution.4,031 cited
1987Attribution: Perceiving the Causes of Behavior3,713 cited
1996Reputation: Realizing Value from the Corporate Image2,620 cited
1970Content Analysis for the Social Sciences and Humanities2,155 cited
1996Reputation: realizing value from the corporate image2,119 cited
1996Designing Qualitative Research1,915 cited
1997Image repair discourse and crisis communication1,401 cited
1996The Influence of Cultural Individualism-Collectivism, Self Construals, and Individual Values on Communication Styles Across Cultures1,099 cited
2001Corporate reputation: seeking a definition911 cited
1995Choosing the Right Words802 cited
1996Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication707 cited
1998

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation

661 cited

Cited by

2014Organisations' conversations in social media: applying dialogue strategies in times of crises82 cited
2009An Investigation into the Role of Image Repair Theory in Strategic Conflict Management77 cited
2021Vanishing Boycott Impetus: Why and How Consumer Participation in a Boycott Decreases Over Time75 cited
2010The social construction of crises in governmental and corporate communications: An inter-organizational and inter-systemic analysis74 cited
2014How company responses and trusting relationships protect brand equity in times of crises66 cited
2020Responding to a Health Crisis on Facebook: The Effects of Response Timing and Message Appeal63 cited
2013Examining Publics' Crisis Responses According to Different Shades of Anger and Sympathy57 cited
2013The Mediating Role of the News in the BP Oil Spill Crisis 201055 cited
2012A comparative study of crisis communication strategies between Mainland China and Taiwan: The melamine-tainted milk powder crisis in the Chinese context48 cited
2018An experimental study into the effects of self-disclosure and crisis type on brand evaluations – the mediating effect of blame attributions48 cited
2010Opportunities and threats for competitors in product‐harm crises47 cited
2014At the crossroads of inclusion and distance: Organizational crisis communication during celebrity-endorsement crises in China46 cited
2012Gauging an Integrated Model of Public Relations Value Assessment (PRVA): Scale Development and Cross-Cultural Studies40 cited
2016The Effectiveness of Crisis Communication Strategies on Sina Weibo in Relation to Chinese Publics’ Acceptance of These Strategies38 cited
2010Pursuing Evidence‐Based Crisis Communication34 cited
2011The press and Alitalia's 2008 crisis: Issues, tones, and frames31 cited