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Service Delivery Rules and the Distribution of Local Government Services: Three Detroit Bureaucracies
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  • 1980The Urban Bureaucracy and the Chicago Political Machine: Who Gets What and the Limits to Political Control127 cited
  • 2008Municipal Performance: Does Mayoral Quality Matter?123 cited
  • 2020Closing the Gap or Widening the Divide: The Impacts of Technology‐Enabled Coproduction on Equity in Public Service Delivery97 cited
  • 1981Party and Bureaucracy: The Influence of Intermediary Groups on Urban Public Service Delivery37 cited
  • 2003Implementing Popular Initiatives: What Matters for Compliance?30 cited
  • 1983Equity and Urban Policy: The Underclass Hypothesis Revisited28 cited
  • 2011Do Transit-Dependent Neighborhoods Receive Inferior Bus Access? A Neighborhood Analysis in Four U.S. Cities27 cited
  • 1985Just What Is an Urban Service, Anyway?20 cited
  • 2011Strategic Geographic Targeting in Community Development: Examining the Congruence of Political, Institutional, and Technical Factors19 cited
  • 2013State Agency Discretion in a Delegated Federal Program: Evidence from Drinking Water Investment16 cited
  • 1994Policy Type, Bureaucracy, and Urban Policies: Integrating Models of Urban Service Distribution12 cited
  • 1986The Personal Side of Street-Level Bureaucracy12 cited
  • 2015Straight, No Chaser11 cited
  • 1981

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Caseloads, Performance, and Street-Level Bureaucracy
10 cited
  • 1989POLICY‐MAKING IN THE AMERICAN STATES: TYPOLOGY, PROCESS, AND INSTITUTIONS8 cited
  • 1984THE DYNAMICS OF HUMAN SERVICES SUBCONTRACTING: SERVICE DELIVERY IN CHICAGO, DETROIT, AND PHILADELPHIA5 cited