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Development and Psychometric Evaluation of the Emotional Metric Outcomes (EMO) Questionnaire
16 references·0 citing·50 second hop
Development and Psychometric Evaluation of the Emotional Metric Outcomes (EMO) Questionnaire (2014)Development and Psychometric Evaluation o…The Nature and Role of Affect in Consumer Behavior (2015)The Nature and Role of Affect…Interpersonal trust in commercial relationships (2010)Interpersonal trust in commer…Toward a conceptual foundation for service science: Contributions from service-dominant logic (2008)Toward a conceptual foundatio…The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co‐Creation of Value (2008)The Emergence of Service Scie…On the Use, the Misuse, and the Very Limited Usefulness of Cronbach’s Alpha (2008)On the Use, the Misuse, and t…Mediated Interpersonal Communication (2008)Mediated Interpersonal Commun…Handbook of consumer psychology (2008)Handbook of consumer psycholo…The Ultimate Question: Driving Good Profits and True Growth (2006)The Ultimate Question: Drivin…Competing through service: Insights from service-dominant logic (2006)Competing through service: In…Challenges in real-life emotion annotation and machine learning based detection (2005)Challenges in real-life emoti…The One Number You Need to Grow (2004)The One Number You Need to Gr…Emotions in consumer behavior: a hierarchical approach (2004)Emotions in consumer behavior…Customer Efficiency (2002)Customer EfficiencyThe Role of Emotions in Marketing (1999)The Role of Emotions in Marke…A critical assessment of potential measurement biases in the technology acceptance model: three experiments (1996)A critical assessment of pote…The PANAS-X: Manual for the Positive and Negative Affect Schedule - Expanded Form (1994)The PANAS-X: Manual for the P…An Inventory for Measuring Depression (1961)The CES-D Scale (1977)Development and validation of brief measures of positive and negative affect: The PANAS scales. 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References

  • 1994The PANAS-X: Manual for the Positive and Negative Affect Schedule - Expanded Form3,702 cited
  • 1999The Role of Emotions in Marketing3,295 cited
  • 2008On the Use, the Misuse, and the Very Limited Usefulness of Cronbach’s Alpha2,798 cited
  • 2004The One Number You Need to Grow2,034 cited
  • 2006Competing through service: Insights from service-dominant logic1,704 cited
  • 1996A critical assessment of potential measurement biases in the technology acceptance model: three experiments1,420 cited
  • 2008Handbook of consumer psychology1,195 cited
  • 2004Emotions in consumer behavior: a hierarchical approach977 cited
  • 2008The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co‐Creation of Value732 cited
  • 2008Toward a conceptual foundation for service science: Contributions from service-dominant logic575 cited
  • 2005Challenges in real-life emotion annotation and machine learning based detection342 cited
  • 2015The Nature and Role of Affect in Consumer Behavior285 cited
  • 2008Mediated Interpersonal Communication267 cited
  • 2006The Ultimate Question: Driving Good Profits and True Growth231 cited
  • 2002Customer Efficiency

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190 cited
  • 2010Interpersonal trust in commercial relationships189 cited
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