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The Hazelwood coal mine fire: Lessons from crisis miscommunication and misunderstanding
16 references·0 citing·35 second hop
The Hazelwood coal mine fire: Lessons from crisis miscommunication and misunderstanding (2015)The Hazelwood coal mine fire: Lessons fro…The Content Analysis Guidebook (2017)The Content Analysis GuidebookCommunication as culture (2011)Communication as cultureProtecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…Effective Crisis Communication: Moving From Crisis to Opportunity (2006)Effective Crisis Communicatio…Best Practices in Crisis Communication: An Expert Panel Process (2006)Best Practices in Crisis Comm…Helping Crisis Managers Protect Reputational Assets (2002)Helping Crisis Managers Prote…Excellent Public Relations and Effective Organizations: A Study of Communication Management in Three Countries (2002)Excellent Public Relations an…Seven Models of Framing: Implications for Public Relations (1999)Seven Models of Framing: Impl…Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Ongoing Crisis Communication:…Investigating Communication: An Introduction to Research Methods (1999)Investigating Communication: …Introduction to Social Research: Quantitative and Qualitative Approaches (1998)Introduction to Social Resear…Mediating the Message: Theories of Influences on Mass Media Content (1995)Mediating the Message: Theori…Accounts, excuses, and apologies: a theory of image restoration strategies (1995)Accounts, excuses, and apolog…Framing: Toward Clarification of a Fractured Paradigm (1993)Framing: Toward Clarification…Social Research Methods: Qualitative and Quantitative Approaches (1991)Social Research Methods: Qual…Theories of Human Communication (1978)Theories of Human Communicati…The Structure of Scientific Revolutions (1963)The Agenda-Setting Function of Mass Media (1972)What is journalism? (2005)Framing, Agenda Setting, and Priming: The Evolution of Three Media Effects Models (2006)A Theory of Cognitive Dissonance (2017)Organizational Legitimacy: Six Key Questions (2017)An attributional theory of achievement motivation and emotion. (1985)An Attributional Theory of Motivation and Emotion (1986)The Handbook of Crisis Communication (2010)A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication (2011)Advances in Consumer Research (2025)Choices, values, and frames. (1984)Is Anyone Responsible? (1991)Framing as a Theory of Media Effects (1999)Framing Theory (2007)Choices, Values, and Frames (2013)Advances in Consumer Research (1992)Reputation: realizing value from the corporate image (1996)Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media (2011)Furnishing the Edifice: Ongoing Research on Public Relations As a Strategic Management Function (2006)Defining Strategic Communication (2007)Problem Solving and Communicative Action: A Situational Theory of Problem Solving (2011)Communication Theory as a Field (1999)Communicating climate change: history, challenges, process and future directions (2009)Qualitative Content Analysis (2008)The qualitative content analysis process (2008)How to plan and perform a qualitative study using content analysis (2016)Crisis and Emergency Risk Communication as an Integrative Model (2005)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)Bridging the Qualitative–Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems1 (2013)QUALITATIVE RESEARCH METHODOLOGY IN SOCIAL SCIENCES AND RELATED SUBJECTS (2018)A Step-by-Step Process of Thematic Analysis to Develop a Conceptual Model in Qualitative Research (2023)Tourism, Competitiveness, and Societal Prosperity (1999)Comprehensive criteria to judge validity and reliability of qualitative research within the realism paradigm (2000)Understanding and Evaluating Qualitative Research (2002)
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References

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  • 2017The Content Analysis Guidebook9,228 cited
  • 1991Social Research Methods: Qualitative and Quantitative Approaches7,049 cited
  • 1998Introduction to Social Research: Quantitative and Qualitative Approaches4,735 cited
  • 1978Theories of Human Communication3,031 cited
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  • 1999Ongoing Crisis Communication: Planning, Managing, and Responding2,452 cited
  • 1995Mediating the Message: Theories of Influences on Mass Media Content2,106 cited
  • 2002Helping Crisis Managers Protect Reputational Assets1,148 cited
  • 2002Excellent Public Relations and Effective Organizations: A Study of Communication Management in Three Countries976 cited
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  • 1999Investigating Communication: An Introduction to Research Methods942 cited
  • 2006Best Practices in Crisis Communication: An Expert Panel Process922 cited
  • 1999Seven Models of Framing: Implications for Public Relations874 cited
  • 1995Accounts, excuses, and apologies: a theory of image restoration strategies

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872 cited
  • 2006Effective Crisis Communication: Moving From Crisis to Opportunity677 cited
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