Relational and economic antecedents of organisational commitment

Sonia San Martín Gutiérrez

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Job Satisfaction and Organizational Behavior Employee Performance and Management Human Resource and Talent Management

Abstract

Purpose The purpose of this paper is to analyze the most important dimensions and antecedents of the employee's commitment to the firm using a multidisciplinary perspective. Design/methodology/approach Using a national sample of 285 employees working in different firms, the research reported here portrays the paths which link the economic and relational antecedents of commitment with the dimensions of organizational commitment. A structural equations analysis is performed. Findings It was found that the most effective way to get normative commitment and thus make the employee continue working in the same firm is to engender affective commitment. And affective commitment is determined mainly by interaction between the firm and its employees (participation, flexibility and information exchange). Employee gender, level of studies, offspring and firm size and belonging to a group show a moderating effect on the global model. Research limitations/implications Information has only been collected from the employee and only in Spain. Hence, it would be interesting to collect information from the firm, supervisors and managers and to replicate the study in other cultural and labour contexts. Practical implications This research shows the most important ways for an organisation to get their employees' commitment. In this sense, relational norms are essential to retain employees in the firm. Originality/value A multidisciplinary perspective is adopted to improve the understanding of employee‐firm relationships. It is one of the few studies that include relational norms and opportunism to explain organisational commitment. Besides, the paper offers an exploratory study of the moderating effects of firm and employee characteristics on the global model.

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References

1988On the Evaluation of Structural Equation Models 1994The Commitment-Trust Theory of Relationship Marketing 1979A Paradigm for Developing Better Measures of Marketing Constructs 1995An Integrative Model Of Organizational Trust 1976Markets and Hierarchies: Analysis and Antitrust Implications.1990The measurement and antecedents of affective, continuance and normative commitment to the organization 1993Lisrel 8: Structural Equation Modeling With the Simplis Command Language 2002Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences

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