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Diversity and Emotion: The New Frontiers in Organizational Behavior Research
16 references·16 citing·29 second hopsampled
Diversity and Emotion: The New Frontiers in Organizational Behavior Research (2002)Diversity and Emotion: The New Frontiers …What is Emotional Intelligence? (2015)What is Emotional Intelligenc…Emotional regulation in the workplace: A new way to conceptualize emotional labor. (2000)Emotional regulation in the w…Working with Emotional Intelligence (1999)Working with Emotional Intell…Why Differences Make a Difference: A Field Study of Diversity, Conflict and Performance in Workgroups (1999)Why Differences Make a Differ…Affective Events Theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work. (1996)Affective Events Theory: A th…Mood and judgment: The affect infusion model (AIM). (1995)Mood and judgment: The affect…Emotional Intelligence: Why It Can Matter More Than IQ (1995)Emotional Intelligence: Why I…A Theory of Goal Setting and Task PerformanceA Theory of Goal Setting and Task Performance, by LockeEdwin A. and LathamGary P.. Englewood Cliffs, NJ: Prentice-Hall, 1990. (1991)A Theory of Goal Setting and …A Theory of Goal Setting and Task Performance (1991)A Theory of Goal Setting and …Emotional Intelligence (1990)Emotional IntelligenceThe Managed Heart: Commercialization of Human Feeling (1984)The Managed Heart: Commercial…Research in Organizational Behavior (1984)Research in Organizational Be…Frames of Mind: The Theory of Multiple Intelligences (1984)Frames of Mind: The Theory of…Emotion Work, Feeling Rules, and Social Structure (1979)Emotion Work, Feeling Rules, …Administrative Behavior: A Study of Decision-Making Processes in Administrative Organization. (1978)Administrative Behavior: A St…Work and motivation (1964)Work and motivationThe state of the heart: Emotional labor as emotion regulation reviewed and revised. (2017)The state of the heart: Emoti…Anxious or Angry? Effects of Discrete Emotions on the Perceived Helpfulness of Online Reviews1 (2014)Anxious or Angry? Effects of …Emotional rescue: the role of emotional intelligence and emotional labour on well‐being and job‐stress among community nurses (2013)Emotional rescue: the role of…Reducing burnout and enhancing job satisfaction: Critical role of hotel employees’ emotional intelligence and emotional labor (2012)Reducing burnout and enhancin…Current Emotion Research in Organizational Behavior (2011)Current Emotion Research in O…Emotional labor and leadership: A threat to authenticity? (2009)Emotional labor and leadershi…Customer incivility as a social stressor: The role of race and racial identity for service employees. (2009)Customer incivility as a soci…Balancing Borders and Bridges: Negotiating the Work-Home Interface via Boundary Work Tactics (2009)Balancing Borders and Bridges…Hotel service providers’ emotional labor: The antecedents and effects on burnout (2007)Hotel service providers’ emot…Empathy and the emergence of task and relations leaders (2006)Empathy and the emergence of …The case for the ability‐based model of emotional intelligence in organizational behavior (2005)The case for the ability‐base…Rumors of the death of emotional intelligence in organizational behavior are vastly exaggerated (2005)Rumors of the death of emotio…Leading from Within: The Effects of Emotion Recognition and Personality on Transformational Leadership Behavior (2005)Leading from Within: The Effe…EMOTIONS IN ORGANIZATIONS: A MULTI-LEVEL PERSPECTIVE (2004)EMOTIONS IN ORGANIZATIONS: A …Decoupling task and relationship conflict: the role of intragroup emotional processing (2004)Decoupling task and relations…How leaders influence the impact of affective events on team climate and performance in R&D teams (2002)How leaders influence the imp…The Presentation of Self in Everyday Life. (1956)Emotional Labor in Service Roles: The Influence of Identity (1993)Exchange and Power in Social Life (2017)Childhood and Society (2026)The expression of the emotions in man and animals. (1872)Generalized expectancies for internal versus external control of reinforcement. (1966)The Prosocial Classroom: Teacher Social and Emotional Competence in Relation to Student and Classroom Outcomes (2008)The Presentation of Self in Everyday Life (2023)The effects of leader and follower emotional intelligence on performance and attitude (2002)TARGET ARTICLES: "Emotional Intelligence: Theory, Findings, and Implications" (2004)The Bar-On model of emotional-social intelligence (ESI). (2006)The theory of planned behavior (1991)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Self‐determination theory and work motivation (2005)The Dimensions, Antecedents, and Consequences of Emotional Labor (1996)Emotional Labor and Burnout: Comparing Two Perspectives of “People Work” (2002)Reasoning the fast and frugal way: Models of bounded rationality. (1996)Open for innovation: the role of openness in explaining innovation performance among U.K. manufacturing firms (2005)Identification in Organizations: An Examination of Four Fundamental Questions (2008)Narrative configuration in qualitative analysis (1995)Development and validation of a measure of emotional intelligence (1998)Individual differences in reasoning: Implications for the rationality debate? (2000)Doing Gender (1987)Rethinking authenticity in tourism experience (1999)Social Identity Theory and the Organization (1989)Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors (1991)Alumni and their alma mater: A partial test of the reformulated model of organizational identification (1992)Social Cognitive Theory: An Agentic Perspective (2001)The Power of Feedback (2007)
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References

  • 1984Frames of Mind: The Theory of Multiple Intelligences13,636 cited
  • 1984Research in Organizational Behavior10,806 cited
  • 1990Emotional Intelligence10,470 cited
  • 1964Work and motivation10,436 cited
  • 1984The Managed Heart: Commercialization of Human Feeling8,746 cited
  • 1995Emotional Intelligence: Why It Can Matter More Than IQ7,214 cited
  • 1999Working with Emotional Intelligence6,248 cited
  • 1979Emotion Work, Feeling Rules, and Social Structure5,952 cited
  • 1991A Theory of Goal Setting and Task Performance4,840 cited
  • 1978Administrative Behavior: A Study of Decision-Making Processes in Administrative Organization.4,801 cited
  • 2015What is Emotional Intelligence?4,468 cited
  • 1991A Theory of Goal Setting and Task PerformanceA Theory of Goal Setting and Task Performance, by LockeEdwin A. and LathamGary P.. Englewood Cliffs, NJ: Prentice-Hall, 1990.4,145 cited
  • 1996Affective Events Theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work.3,562 cited
  • 2000Emotional regulation in the workplace: A new way to conceptualize emotional labor.3,497 cited
  • 1995Mood and judgment: The affect infusion model (AIM).

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3,469 cited
  • 1999Why Differences Make a Difference: A Field Study of Diversity, Conflict and Performance in Workgroups3,358 cited
  • Cited by

    • 2009Balancing Borders and Bridges: Negotiating the Work-Home Interface via Boundary Work Tactics1,105 cited
    • 2014Anxious or Angry? Effects of Discrete Emotions on the Perceived Helpfulness of Online Reviews1759 cited
    • 2005Rumors of the death of emotional intelligence in organizational behavior are vastly exaggerated621 cited
    • 2005Leading from Within: The Effects of Emotion Recognition and Personality on Transformational Leadership Behavior576 cited
    • 2017The state of the heart: Emotional labor as emotion regulation reviewed and revised.526 cited
    • 2002How leaders influence the impact of affective events on team climate and performance in R&D teams451 cited
    • 2005The case for the ability‐based model of emotional intelligence in organizational behavior440 cited
    • 2004EMOTIONS IN ORGANIZATIONS: A MULTI-LEVEL PERSPECTIVE429 cited
    • 2009Emotional labor and leadership: A threat to authenticity?408 cited
    • 2007Hotel service providers’ emotional labor: The antecedents and effects on burnout392 cited
    • 2011Current Emotion Research in Organizational Behavior377 cited
    • 2012Reducing burnout and enhancing job satisfaction: Critical role of hotel employees’ emotional intelligence and emotional labor351 cited
    • 2004Decoupling task and relationship conflict: the role of intragroup emotional processing345 cited
    • 2006Empathy and the emergence of task and relations leaders337 cited
    • 2013Emotional rescue: the role of emotional intelligence and emotional labour on well‐being and job‐stress among community nurses307 cited
    • 2009Customer incivility as a social stressor: The role of race and racial identity for service employees.284 cited