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Reliability and validity of a modified LibQUAL+® survey in Pakistan: An Urdu language experience
16 references·4 citing·43 second hop
Reliability and validity of a modified LibQUAL+® survey in Pakistan: An Urdu language experience (2014)Reliability and validity of a modified Li…A Beginner's Guide to Structural Equation Modeling (2015)A Beginner's Guide to Structu…So which score on the LibQual+™ tells me if library users are satisfied? (2005)So which score on the LibQual…Concurrent Validity of LibQUAL+™ Scores: What Do LibQUAL+™ Scores Measure? (2005)Concurrent Validity of LibQUA…Reliability and Structure of LibQUAL+ Scores: Measuring Perceived Library Service Quality (2002)Reliability and Structure of …Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative Study. (2001)Users' Perceptions of Library…Structural Equation Modeling With AMOS, EQS, and LISREL: Comparative Approaches to Testing for the Factorial Validity of a Measuring Instrument (2001)Structural Equation Modeling …LibQUAL+: Service Quality Assessment in Research Libraries (2001)LibQUAL+: Service Quality Ass…Reliability and validity of servqual scores used to evaluate perceptions of library service quality (2000)Reliability and validity of s…Measuring service quality at yale university’s libraries (2000)Measuring service quality at …Principles and Practice of Structural Equation Modeling (1998)Principles and Practice of St…Content validity in psychological assessment: A functional approach to concepts and methods. (1995)Content validity in psycholog…An empirical assessment of the SERVQUAL scale (1992)An empirical assessment of th…Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions (1990)Consumer perceptions of servi…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Coefficient Alpha and the Internal Structure of Tests (1951)Coefficient Alpha and the Int…Assessment of Library Service Quality at University of The Bahamas Libraries (2023)Assessment of Library Service…When the "Library as Place" Matters: A Case Study of an Academic Library (2021)When the "Library as Place" M…The influence of Public University library service quality and library Brand image on user loyalty (2020)The influence of Public Unive…Beyond Providing Information: An Analysis on the Perceived Service Quality, Satisfaction, and Loyalty of Public Library Customers (2020)Beyond Providing Information:…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)A measure of service quality for retail stores: Scale development and validation (1996)SERVQUAL: review, critique, research agenda (1996)The Management of Customer-Contact Service Employees: An Empirical Investigation (1996)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)A RATING SCALE FOR DEPRESSION (1960)Scale Development : Theory and Applications (1991)Is the CVI an acceptable indicator of content validity? Appraisal and recommendations (2007)Diagnostic and Statistical Manual of Mental Disorders (2013)The Posttraumatic Stress Disorder Checklist for DSM‐5 (PCL‐5): Development and Initial Psychometric Evaluation (2015)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)Structural equation modeling with AMOS: basic concepts, applications, and programming (2000)Spiritual leadership and army transformation: Theory, measurement, and establishing a baseline (2005)Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination (2015)ITC Guidelines for Translating and Adapting Tests (Second Edition) (2017)Delivering Quality Service (1990)Delivering quality service: balancing customer perceptions and expectations (1990)Perspectives on User Satisfaction Surveys (2001)The relationship between service quality and customer satisfaction: the example of CJCU library (2006)Measuring IS System Service Quality with SERVQUAL: Users' Perceptions of Relative Importance of the Five SERVPERF Dimensions (2009)Measurement and prediction (1950)Intraclass correlations: Uses in assessing rater reliability. (1979)The Pittsburgh sleep quality index: A new instrument for psychiatric practice and research (1989)The theory of planned behavior (1991)Multidimensional Assessment of Emotion Regulation and Dysregulation: Development, Factor Structure, and Initial Validation of the Difficulties in Emotion Regulation Scale (2003)Structural Equation Modelling: Guidelines for Determining Model Fit (2008)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)The benefits of being present: Mindfulness and its role in psychological well-being. (2003)Reporting Structural Equation Modeling and Confirmatory Factor Analysis Results: A Review (2006)Application of confirmatory factor analysis to the study of self-concept: First- and higher order factor models and their invariance across groups. (1985)A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)PLS-SEM: Indeed a Silver Bullet (2011)Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research (1994)SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)
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72 cited
  • 2001LibQUAL+: Service Quality Assessment in Research Libraries67 cited
  • 2005So which score on the LibQual+™ tells me if library users are satisfied?58 cited
  • Cited by

    • 2020The influence of Public University library service quality and library Brand image on user loyalty23 cited
    • 2020Beyond Providing Information: An Analysis on the Perceived Service Quality, Satisfaction, and Loyalty of Public Library Customers17 cited
    • 2023Assessment of Library Service Quality at University of The Bahamas Libraries1 cited
    • 2021When the "Library as Place" Matters: A Case Study of an Academic Library1 cited