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What’s Worse in Times of Product-Harm Crisis? Negative Corporate Ability or Negative CSR Reputation?

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References

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1996Interpersonal adaptation: dyadic interaction patterns

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391 cited

1993Effects of Communication Expectancies, Actual Communication, and Expectancy Disconfirmation on Evaluations of Communicators and Their Communication Behavior359 cited

1995Interpersonal Adaptation342 cited

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