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A Dependent Demand Approach to Service Organization Planning and Control
14 references·1 citing·33 second hop
A Dependent Demand Approach to Service Organization Planning and Control (1982)A Dependent Demand Approach to Service Or…Industrial Engineering (2015)Industrial EngineeringThe Management of Service Operations (2001)The Management of Service Ope…Organizations: Theory and Analysis. (1981)Organizations: Theory and Ana…Toward a Core Typology of Service Organizations (1980)Toward a Core Typology of Ser…A formal set of algorithms for project scheduling with critical path scheduling/material requirements planning (1980)A formal set of algorithms fo…Management of Service Operations: Text, Cases and Readings (1979)Management of Service Operati…Material Requirements Planning: The New Way of Life in Production and Inventory Management (1975)Material Requirements Plannin…Production and inventory management in the computer age (1974)Production and inventory mana…Marketing Activities in the Service Industries (1974)Marketing Activities in the S…Production & Operations Management: A Life Cycle Approach (1973)Production & Operations Manag…Manpower and the Growth of Producer Services (1970)Manpower and the Growth of Pr…What Is Meant by Services? (1966)What Is Meant by Services?The Case for Redefining Services (1964)The Case for Redefining Servi…A History of Economic Doctrines. (1915)A History of Economic Doctrin…Service attribute-process matrix: A tool for designing and managing services (2007)Service attribute-process mat…Organization and environment (1967)Dilemmas in a general theory of planning (1973)Educational Organizations as Loosely Coupled Systems (1976)Assessing Operations Management from a Strategic Perspective (1989)Constructing an Empirically Derived Measure for Customer Contact (1995)Foreign Market Entry Mode Choice of Service Firms: A Contingency Perspective (1998)The rediscovery of industrial dynamics: the contribution of system dynamics to supply chain management in a dynamic and fragmented world (2005)Evolution of operations planning and control: from production to supply chains (2013)A Comprehensive Theory of Integration (2018)Theory of constraints and linear programming: a comparison (1992)Is production and operations management a discipline? A citation/co‐citation study (1999)Application of preference selection index method for decision making over the design stage of production system life cycle (2013)The Implementation Process: A Change Approach (1979)Component part standardization: An analysis of commonality sources and indices (1986)The integration of computing and routine work (1986)Increasing Returns, Non-Traded Inputs and Regional Development (1984)Producer Services, Trade and the Social Division of Labour (1990)Manufacturing Services and Servicing Manufacturing: Knowledge-based Cities and Changing Forms of Production (2002)Development of a Taxonomy of Services to Gain Strategic Marketing Insights (1990)A history of schools of marketing thought (2005)Exit services marketing -enter service marketing (2008)Problems and Strategies in Services Marketing (1985)Measuring Service Quality: A Reexamination and Extension (1992)Understanding Customer Experience Throughout the Customer Journey (2016)Operations as marketing: A competitive service strategy (1991)Differential effects of strain on two forms of work performance: individual employee sales and creativity (2001)Designing e-government services: key service attributes and citizen preference structures (2011)The performance of push and pull systems: a simulation and comparative study† (1989)Optimizing the parameters of multilayered feedforward neural networks through Taguchi design of experiments (2000)Involvement in Knowledge–Acquisition Activities by Venture Team Members and Venture Performance (2009)The emergence of service operations management as an academic discipline (2006)Does bureaucracy kill individual initiative? The impact of structure on organizational citizenship behavior in the hospitality industry (2007)Understanding the Impact of Green Initiatives and Green Performance on Financial Performance in the US (2017)
this work references cited by second hop

References

  • 1966What Is Meant by Services?471 cited
  • 2001The Management of Service Operations348 cited
  • 1975Material Requirements Planning: The New Way of Life in Production and Inventory Management278 cited
  • 1980Toward a Core Typology of Service Organizations271 cited
  • 1964The Case for Redefining Services255 cited
  • 1979Management of Service Operations: Text, Cases and Readings252 cited
  • 1973Production & Operations Management: A Life Cycle Approach235 cited
  • 1974Production and inventory management in the computer age175 cited
  • 1970Manpower and the Growth of Producer Services171 cited
  • 2015Industrial Engineering132 cited
  • 1915A History of Economic Doctrines.105 cited
  • 1980A formal set of algorithms for project scheduling with critical path scheduling/material requirements planning84 cited
  • 1974Marketing Activities in the Service Industries79 cited
  • 1981Organizations: Theory and Analysis.68 cited

Cited by

  • 2007Service attribute-process matrix: A tool for designing and managing services12 cited

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