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Is It the Review or the Reviewer? a Multi-Method Approach to Determine the Antecedents of Online Review Helpfulness
16 references·2 citing·44 second hop
Is It the Review or the Reviewer? a Multi-Method Approach to Determine the Antecedents of Online Review Helpfulness (2011)Is It the Review or the Reviewer? a Multi…What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1 (2010)What Makes a Helpful Online R…What makes a helpful online review? a study of customer reviews on amazon.com (2010)What makes a helpful online r…Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets (2008)Examining the Relationship Be…Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1 (2007)Understanding and Mitigating …Research Note—Investigating the Influence of the Functional Mechanisms of Online Product Presentations (2007)Research Note—Investigating t…Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior1 (2006)Understanding and Predicting …Research Note: The Influence of Recommendations and Consumer Reviews on Evaluations of Websites (2006)Research Note: The Influence …Virtual Product Experience: Effects of Visual and Functional Control of Products on Perceived Diagnosticity and Flow in Electronic Shopping (2004)Virtual Product Experience: E…Consumer Processing of Product Trial and the Influence of Prior Advertising: A Structural Modeling Approach (1998)Consumer Processing of Produc…Differential Effects of Subjective Knowledge, Objective Knowledge, and Usage Experience on Decision Making: An Exploratory Investigation (1995)Differential Effects of Subje…Dimensions of Consumer Expertise (1987)Dimensions of Consumer Expert…The "Science of the Sophomore" Revisited: From Conjecture to Empiricism (1986)The "Science of the Sophomore…Consumer Knowledge: Effects on Evaluation Strategies Mediating Consumer Judgments (1985)Consumer Knowledge: Effects o…Personal involvement as a determinant of argument-based persuasion. (1981)Personal involvement as a det…Familiarity and Its Impact on Consumer Decision Biases and Heuristics (1981)Familiarity and Its Impact on…Information and Consumer Behavior (1970)Information and Consumer Beha…Online persuasion of review emotional intensity: A text mining analysis of restaurant reviews (2020)Online persuasion of review e…Assessing the Impact of Textual Content Concreteness on Helpfulness in Online Travel Reviews (2018)Assessing the Impact of Textu…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)An Information Processing Theory of Consumer Choice (1979)A Continuum of Impression Formation, from Category-Based to Individuating Processes: Influences of Information and Motivation on Attention and Interpretation (1990)Seeking the Ideal Form: Product Design and Consumer Response (1995)Constructive Consumer Choice Processes (1998)ASPECTS OF THE THEORY OF SYNTAX (1964)Human Inference: Strategies and Shortcomings of Social Judgment. 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References

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502 cited
  • 2007Research Note—Investigating the Influence of the Functional Mechanisms of Online Product Presentations478 cited
  • 1995Differential Effects of Subjective Knowledge, Objective Knowledge, and Usage Experience on Decision Making: An Exploratory Investigation439 cited
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    • 2018Assessing the Impact of Textual Content Concreteness on Helpfulness in Online Travel Reviews123 cited
    • 2020Online persuasion of review emotional intensity: A text mining analysis of restaurant reviews119 cited