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Success Factors for New Consumer Financial Services
6 references·16 citing·50 second hop
Success Factors for New Consumer Financial Services (1991)Success Factors for New Consumer Financia…Success and Failure in New Industrial Services (1989)Success and Failure in New In…Success factors in product innovation (1987)Success factors in product in…New Product Development For Service Companies (1986)New Product Development For S…How information gives you competitive advantage (1985)How information gives you com…How New Product Strategies Impact on Performance (1984)How New Product Strategies Im…Developing new services (1984)Developing new servicesA methodology to support the adoption of IoT innovation and its application to the Italian bank branch security context (2018)A methodology to support the …New Service Development: An Analysis of 27 Years of Research* (2012)New Service Development: An A…New service development in e‐government: identifying critical success factors (2010)New service development in e‐…New service development: a stakeholder perspective (2005)New service development: a st…A research agenda for investigation of product innovation in the financial services sector (2005)A research agenda for investi…Learning during the new financial service innovation process (2002)Learning during the new finan…Organizing for the effective introduction of new distribution channels in retail banking (2001)Organizing for the effective …New Service Teams as Information-Processing Systems (2000)New Service Teams as Informat…Communication flows during financial service innovation (2000)Communication flows during fi…Linking communication to innovation success in the financial services industry: a case study analysis (1999)Linking communication to inno…Intra-organisational Aspects of Service Quality Management: The Employees’ Perspective (1998)Intra-organisational Aspects …Consumer selection criteria for banks in Poland (1996)Consumer selection criteria f…Strategic benchmarking: (1995)Strategic benchmarking:The Development of New Financial Services (1994)The Development of New Financ…Organizational Influences on the New Product Development Process in Financial Services (1992)Organizational Influences on …Consumer Buying Behaviour in Financial Services: An Overview (1992)Consumer Buying Behaviour in …Marketing Research: Methodological Foundations (1977)New Products: What Separates Winners from Losers? 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this work references cited by second hop

References

  • 1985How information gives you competitive advantage4,441 cited
  • 1987Success factors in product innovation502 cited
  • 1989Success and Failure in New Industrial Services436 cited
  • 1986New Product Development For Service Companies282 cited
  • 1984How New Product Strategies Impact on Performance239 cited
  • 1984Developing new services163 cited

Cited by

  • 2002Learning during the new financial service innovation process198 cited
  • 1995Strategic benchmarking:141 cited
  • 1996Consumer selection criteria for banks in Poland119 cited
  • 1994The Development of New Financial Services112 cited
  • 1992Consumer Buying Behaviour in Financial Services: An Overview112 cited
  • 2012New Service Development: An Analysis of 27 Years of Research*111 cited
  • 1999Linking communication to innovation success in the financial services industry: a case study analysis104 cited
  • 2000New Service Teams as Information-Processing Systems94 cited
  • 2005New service development: a stakeholder perspective93 cited
  • 2005A research agenda for investigation of product innovation in the financial services sector

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90 cited
  • 2001Organizing for the effective introduction of new distribution channels in retail banking79 cited
  • 2000Communication flows during financial service innovation79 cited
  • 1992Organizational Influences on the New Product Development Process in Financial Services79 cited
  • 1998Intra-organisational Aspects of Service Quality Management: The Employees’ Perspective73 cited
  • 2018A methodology to support the adoption of IoT innovation and its application to the Italian bank branch security context72 cited
  • 2010New service development in e‐government: identifying critical success factors66 cited