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Do birds of a feather shop together? The effects on performance of employees' similarity with one another and with customers

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References

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1967Toward a Theory of Minority-Group Relations2,948 cited
1957The Economics of Discrimination2,818 cited
1992You just don't understand : women and men in conversation2,589 cited
1992Being Different: Relational Demography and Organizational Attachment

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2,429 cited

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