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TQM, strategic management and business process re-engineering: the future challenge
7 references·0 citing·26 second hop
TQM, strategic management and business process re-engineering: the future challenge (1998)TQM, strategic management and business pr…The impact of total quality management on firms' responsiveness: An empirical analysis (1996)The impact of total quality m…Total quality management: strategies and techniques proven at today's most successful companies (1994)Total quality management: str…REFRAMING THE ORGANIZATION: WHY IMPLEMENTING TOTAL QUALITY IS EASIER SAID THAN DONE (1994)REFRAMING THE ORGANIZATION: W…Making reengineering strategic (1994)Making reengineering strategicHow to Make Reengineering Really Work (1994)How to Make Reengineering Rea…Corporate realities and environmental truths: strategies for leading your business in the environmental era (1994)Corporate realities and envir…Beyond World-Class : The New Manufacturing Strategy (1994)Beyond World-Class : The New …Managing the Total Quality Transformation (1990)Total Quality Management (1990)A new American TQM: four practical revolutions in management (1994)Improvement actions based on the customers' satisfaction survey (2003)A Model for Evaluating Organizational Competencies: An Application in the Context of a Quality Management Initiative* (2005)Total quality management and business excellence in services: The implications of all-inclusive pricing system on internal and external customer satisfaction in the Turkish tourism market (2006)A Theory of Cognitive Dissonance (1957)The Structure of Scientific Revolutions (1963)The Structure of Scientific Revolutions (1963)Organizational Images and Member Identification (1994)The Challenge of Innovation Implementation (1996)Identity Ambiguity and Change in the Wake of a Corporate Spin-off (2004)Antecedents and outcomes of service recovery performance: an empirical study of frontline employees in Turkish banks (2003)Interrelationships among lean bundles and their effects on operational performance (2008)Japanese total quality control, TQM, Deming's system of profound knowledge, BPR, Lean and Six Sigma (2011)Knowledge, Integration, and the Locus of Learning: An Empirical Analysis of Process Development (1994)Research Note: How Valuable are Organizational Capabilities? (1994)A resource‐based view of manufacturing strategy and the relationship to manufacturing performance (2002)Estrategia, estructura organizativa y desempeño ambiental: repercusiones del ajuste (1998)ISO 14001: a case of cultural myopia (2000)Empresas transnacionais e questões ambientais: a abordagem do realismo crítico (2003)From reengineering to process management-a longitudinal study of BPR in a Danish manufacturing company (2005)IT Infrastructure: Structure, Properties and Processes (2008)A Resource-Based Approach to Strategy Analysis in Small-Medium Sized Enterprises (1999)The nonsense of 'knowledge management' (2002)Do 70 Per Cent of All Organizational Change Initiatives Really Fail? (2011)
this work references cited by second hop

References

  • 1994Beyond World-Class : The New Manufacturing Strategy712 cited
  • 1994REFRAMING THE ORGANIZATION: WHY IMPLEMENTING TOTAL QUALITY IS EASIER SAID THAN DONE582 cited
  • 1994How to Make Reengineering Really Work399 cited
  • 1994Total quality management: strategies and techniques proven at today's most successful companies145 cited
  • 1996The impact of total quality management on firms' responsiveness: An empirical analysis64 cited
  • 1994Corporate realities and environmental truths: strategies for leading your business in the environmental era18 cited
  • 1994Making reengineering strategic16 cited

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