The Relationship of Organizational Culture and the Implementation of Total Quality Management in Construction Firms

Abstract

Various researchers have alleged that organizational culture affects the performance of total quality management (TQM) and further suggest that failure in the implementation of TQM is caused by a mismatch with organizational culture. In order to implement successful TQM, organization members should have a clear understanding and agreed approach in achieving the quality goals. This study seeks to examine the relationship between organizational culture and the implementation of TQM in construction firms.

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