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Paraprofessionals at the Reference Desk

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References

1988Paraprofessionals at the Reference Desk.23 cited
1986Reference Service Standards, Performance Criteria, and Evaluation.22 cited
1997Patron Behavior in Libraries: A Handbook of Positive Approaches to Negative Situations18 cited
1998Library Technician Programs: Skills-Oriented Paraprofessional Education13 cited
1998Working the reference desk11 cited
1992Information and research support services : the reference librarian and the information paraprofessional. Reply10 cited
1992Information and Research Support Services:9 cited

Cited by

2020Development, implementation and importance of an undergraduate peer research consultant program at the University of North Dakota’s Chester Fritz Library7 cited
2019Assessing the Training Program for New Graduate Assistants: One Institution's Experience1 cited

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