Commitment in auditor–client relationships: antecedents and consequencesKo de Ruyter, Martin G. M. Wetzels1999-01-01articleAccounting Organizations and Society141 citationsclosedNo readable copy stored yet — this record is metadata only.Customer Service Quality and LoyaltyAuditing, Earnings Management, GovernanceAccounting and Organizational ManagementAbstractNo abstract was published for this record.Citations in this libraryStored only when both papers are in the corpus — 141 citations exist upstream.References1988Structural equation modeling in practice: A review and recommended two-step approach.1985Economic Action and Social Structure: The Problem of Embeddedness1988On the Evaluation of Structural Equation Models1990Comparative fit indexes in structural models.1994The Commitment-Trust Theory of Relationship Marketing1985A Conceptual Model of Service Quality and Its Implications for Future Research1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality1980Significance tests and goodness of fit in the analysis of covariance structures.Cited by2002Affective organizational commitment of workers in Chinese joint ventures2008Service quality measurement in the Chinese corporate banking market2019Service quality versus service experience: An empirical examination of the consequential effects in B2B services2010Dimensions of Relationship Marketing in Business-to-Business Financial Services2017The effects of perceived organisational support and affective commitment on turnover intention2008Antecedents and consequences of consumer trust in the context of service recovery2017The role of management accounting systems in the development of intellectual capital2006Swedish auditors' view of auditing: Doing things right versus doing the right things