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Quality control and the sales process

7 references·8 citing·35 second hop

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References

1970The Market for "Lemons": Quality Uncertainty and the Market Mechanism22,977 cited
1970Information and Consumer Behavior5,796 cited
1964Risk Aversion in the Small and in the Large4,964 cited
1976Risk Aversion in the Small and in the Large4,655 cited
1970Quality planning and analysis896 cited
1978A Model of Advertising and Product Quality437 cited
1971Quality Planning and Analysis124 cited

Cited by

2000Total product quality28 cited
2001STRATEGIC ASPECTS OF QUALITY: A THEORETICAL ANALYSIS23 cited
1989Quality control and product servicing: A decision framework22 cited
1999Modeling the design quality competition for durable products20 cited
1996An Examination of the Effect of Continuous Quality Improvements on Optimal Pricing for Durable Goods11 cited
1995Measuring the Impact of a Delay Buffer on Quality Costs with an Unreliable Production Process10 cited
1986Quality control by the optimal control of a discrete-state stochastic process10 cited
1995The effects of learning on the firm's optimal design quality path8 cited

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