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The impact of adoption timing on new service usage and early disadoption
16 references·3 citing·38 second hop
The impact of adoption timing on new service usage and early disadoption (2009)The impact of adoption timing on new serv…Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies (2005)Choosing among Alternative Se…Technology Readiness Index (Tri) (2000)Technology Readiness Index (T…A Dynamic Model of the Duration of the Customer's Relationship with a Continuous Service Provider: The Role of Satisfaction (1998)A Dynamic Model of the Durati…Strategic Orientation of the Firm and New Product Performance (1997)Strategic Orientation of the …A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993)A Dynamic Process Model of Se…A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993)A Dynamic Process Model of Se…New Product Diffusion Models in Marketing: A Review and Directions for Research (1991)New Product Diffusion Models …Measuring Consumer Innovativeness (1991)Measuring Consumer Innovative…A Multistage Model of Customers' Assessments of Service Quality and Value (1991)A Multistage Model of Custome…Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Evaluating Service Encounters…A Propositional Inventory for New Diffusion Research (1985)A Propositional Inventory for…Innovativeness, Novelty Seeking, and Consumer Creativity (1980)Innovativeness, Novelty Seeki…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Innovativeness: The Concept and Its Measurement (1978)Innovativeness: The Concept a…A New Product Growth Model for Consumer Durables (1976)A New Product Growth Model fo…A New Product Growth for Model Consumer Durables (1969)A New Product Growth for Mode…Delimiting disruption: Why Uber is disruptive, but Airbnb is not (2019)Delimiting disruption: Why Ub…Effect of Mobile Number Portability Adoption on Consumer Switching Intention (2014)Effect of Mobile Number Porta…Tricked by Truncation: Spurious Duration Dependence and Social Contagion in Hazard Models (2010)Tricked by Truncation: Spurio…Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings (1982)Models of technology diffusion (2000)Electronic word-of-mouth in hospitality and tourism management (2007)Exploring the value of online product reviews in forecasting sales: The case of motion pictures (2007)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. 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(1979)Developing Buyer-Seller Relationships (1987)Measuring Service Quality: A Reexamination and Extension (1992)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Cognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research (1994)Coefficient Alpha and the Internal Structure of Tests (1951)On the Evaluation of Structural Equation Models (1988)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational Factors (2002)An Updated and Streamlined Technology Readiness Index (2014)Research in Organizational Behavior (1984)Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms (1990)The Synergistic Effect of Market Orientation and Learning Orientation on Organizational Performance (1999)Resolving the Capability–Rigidity Paradox in New Product Innovation (2005)The Effects of Strategic Orientations on Technology- and Market-Based Breakthrough Innovations (2005)Diffusion of Innovations 1 (2019)Specification Tests in Econometrics (1978)SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)Investments in Consumer Relationships: A Cross-Country and Cross-Industry Exploration (2001)Satisfaction, Repurchase Intent, and Repurchase Behavior: Investigating the Moderating Effect of Customer Characteristics (2001)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Market Orientation: Antecedents and Consequences (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Using Online Conversations to Study Word-of-Mouth Communication (2004)What Makes Online Content Viral? (2011)
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References

  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1969A New Product Growth for Model Consumer Durables5,999 cited
  • 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses4,950 cited
  • 1976A New Product Growth Model for Consumer Durables3,948 cited
  • 1993A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions3,422 cited
  • 2000Technology Readiness Index (Tri)3,320 cited
  • 1991A Multistage Model of Customers' Assessments of Service Quality and Value2,949 cited
  • 1997Strategic Orientation of the Firm and New Product Performance2,265 cited
  • 1991New Product Diffusion Models in Marketing: A Review and Directions for Research2,090 cited
  • 1998A Dynamic Model of the Duration of the Customer's Relationship with a Continuous Service Provider: The Role of Satisfaction1,948 cited
  • 2005Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies1,740 cited
  • 1980Innovativeness, Novelty Seeking, and Consumer Creativity1,715 cited
  • 1978Innovativeness: The Concept and Its Measurement1,549 cited
  • 1993A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions1,518 cited

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  • 1991Measuring Consumer Innovativeness1,460 cited
  • 1985A Propositional Inventory for New Diffusion Research1,209 cited
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    • 2019Delimiting disruption: Why Uber is disruptive, but Airbnb is not51 cited
    • 2010Tricked by Truncation: Spurious Duration Dependence and Social Contagion in Hazard Models39 cited
    • 2014Effect of Mobile Number Portability Adoption on Consumer Switching Intention32 cited