ORANIZATIONAL EFFECTIVENESS: A CASE STUDY OF TELECOMMUNICATION AND BANKING SECTOR OF PAKISTAN

Muhammad Ehsan Malik · Muhammad Mudasar Ghafoor · Salman Naseer

29 citations0/0 files storedThe Far East Journal of Psychology and Business

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Employee Performance and Management Employee Performance and Motivation Employee Performance and Leadership

Abstract

Composition of people which formulate independent business identity for some specific purpose is commonly known as organization and getting desired outcome within defined resources is treated as effectiveness. This paper provides an impact of employee’s performance and employee’s motivation toward organizational effectiveness. We will examine to what extent the role of employee's performance, their motivation and the environment of organization influence organizational effectiveness particularly in telecommunication and banking sector. The study was conducted in four cities of Pakistan: Islamabad, Lahore, Gujranwala, and Faisalabad. Sample size consists upon 103 respondents, who filled the questionnaire. The purpose of the study was causal and researcher interference was minimal. Unit of analysis was individuals and dyads. Study setting was non-contrived and time horizon was cross-sectional. The validity of data was authenticated. After analyzing the data, findings showed that there is a significant relationship among all these factors i.e. employee’s performance and motivation toward organizational effectiveness. Results showed that increased employee’s performance accelerate organizational effectiveness. As employees get self motivation, the organizational effectiveness moves in a positive way. Moreover this study indicates that the effective organizational environment promotes the effectiveness of the organization. It will discuss the theoretical, managerial implications and dimensions of organizational effectiveness. Hence the topic is highly of research interest in current years. Thus the relationship among all variables is highly complex and should be subject to further research. Organizational effectiveness should be realistic and measurable. Happy employees are more productive rather than productive employees are happier.

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