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Toronto’s Image As a Destination: A Comparative Importance-Satisfaction Analysis by Origin of Visitor

16 references·16 citing·41 second hopsampled

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References

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1993Marketing Places: Attracting Investment, Industry, and Tourism to Cities, States, and Nations1,556 cited
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1978The Relationship Between Preferences for and Perceptions of Vacation Destinations: Application of a Choice Model355 cited
1980Motivations for Leisure263 cited
2014The Intelligent Enterprise232 cited
1998Service Quality and Tourism225 cited
1994

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Use of the Service Attribute Matrix To Measure Consumer Satisfaction

149 cited

Cited by

2005Country and destination image – different or similar image concepts?201 cited
2010Planning for Film Tourism: Active Destination Image Management187 cited
2011Competitive importance-performance analysis of an Australian wildlife park163 cited
2013A Model of Event–Destination Image Transfer144 cited
2003Singapore's image as a tourist destination144 cited
2013Dynamic Nature of Destination Image and Influence of Tourist Overall Satisfaction on Image Modification142 cited
2015Influence of popular culture on special interest tourists' destination image136 cited
2011The value of self-stated attribute importance to overall satisfaction71 cited
2012Interrelationships between Physical Environment Quality, Personal Interaction Quality, Satisfaction and Behavioural Intentions in Relation to Customer Loyalty: The Case of Kinmen's Bed and Breakfast Industry62 cited
2003The Use of Importance Performance Analysis in the Hospitality Industry43 cited
2015Importance–Performance Analysis by Fuzzy C-Means Algorithm40 cited
2022Delighting Hotel Guests with Sustainability: Revamping Importance-Performance Analysis in the Light of the Three-Factor Theory of Customer Satisfaction38 cited
2016Antecedents of Business Travelers’ Satisfaction33 cited
2008Imagen global e intenciones futuras de comportamiento del turista de segunda residencia19 cited
2017Place Image Formation and Cross‐Border Shopping: German Shoppers in the Polish Bazaar in Słubice13 cited
2017Exposition of St. Francis Xavier’s Holy Relics in Goa: An Importance-Performance Analysis10 cited