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What Drives the Choice of Third Party Logistics Provider?
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What Drives the Choice of Third Party Logistics Provider? (2008)What Drives the Choice of Third Party Log…The Triple-A Supply Chain (2024)The Triple-A Supply ChainEvolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Latent Class Cluster Analysis (2002)Latent Class Cluster AnalysisLogistics Service Quality as a Segment-Customized Process (2001)Logistics Service Quality as …Stated Choice Methods (2000)Stated Choice MethodsStated choice methods analysis and applications (2000)Stated choice methods analysi…What is the Right Supply Chain for Your Product (1997)What is the Right Supply Chai…The Management of Customer-Contact Service Employees: An Empirical Investigation (1996)The Management of Customer-Co…Relationship Marketing of Services--Growing Interest, Emerging Perspectives (1995)Relationship Marketing of Ser…Manufacturing Strategy : Text and Cases (1994)Manufacturing Strategy : Text…Customer Satisfaction, Market Share, and Profitability: Findings from Sweden (1994)Customer Satisfaction, Market…Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Customer Satisfaction, Market…The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)The Service Encounter: Diagno…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Conditional logit analysis of qualitative choice behavior (1972)Conditional logit analysis of…The Nature of the Firm (1937)The Nature of the FirmMarkets and Hierarchies: Analysis and Antitrust Implications. (1976)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Exchange and Power in Social Life (2017)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Quality, satisfaction and behavioral intentions (2000)An Evolutionary Theory of Economic Change. (1983)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Zero defections: quality comes to services. (1990)The Commitment-Trust Theory of Relationship Marketing (1994)Relational Benefits in Services Industries: The Customer's Perspective (1998)Understanding Relationship Marketing Outcomes (2002)Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand (2011)Issues in Supply Chain Management (2000)Arcs of integration: an international study of supply chain strategies (2001)Perspectives in supply chain risk management (2006)Financial Ratios and the Probabilistic Prediction of Bankruptcy (1980)Macroeconomics and Reality (1980)Discrete Choice Methods with Simulation (2001)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)A Survey of Corporate Governance (1997)Dynamic capabilities and strategic management (1997)The Mixed Logit model: The state of practice (2003)Incentive and informational properties of preference questions (2007)Validating vignette and conjoint survey experiments against real-world behavior (2015)Conducting Discrete Choice Experiments to Inform Healthcare Decision Making (2008)Conjoint Analysis Applications in Health—a Checklist: A Report of the ISPOR Good Research Practices for Conjoint Analysis Task Force (2011)Constructing Experimental Designs for Discrete-Choice Experiments: Report of the ISPOR Conjoint Analysis Experimental Design Good Research Practices Task Force (2013)
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References

  • 1937The Nature of the Firm23,826 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1972Conditional logit analysis of qualitative choice behavior14,281 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents4,857 cited
  • 2000Stated choice methods analysis and applications4,596 cited
  • 1994Customer Satisfaction, Market Share, and Profitability: Findings From Sweden4,531 cited
  • 2000Stated Choice Methods3,818 cited
  • 1995Relationship Marketing of Services--Growing Interest, Emerging Perspectives3,167 cited
  • 1997What is the Right Supply Chain for Your Product3,084 cited
  • 1994Customer Satisfaction, Market Share, and Profitability: Findings from Sweden2,306 cited
  • 1996The Management of Customer-Contact Service Employees: An Empirical Investigation1,920 cited
  • 2002Latent Class Cluster Analysis1,823 cited
  • 2024The Triple-A Supply Chain1,190 cited
  • 1994Manufacturing Strategy : Text and Cases1,033 cited
  • 2001Logistics Service Quality as a Segment-Customized Process

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