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Factors affecting mobile users' switching intentions: a comparative study between the brazilian and german markets
16 references·2 citing·34 second hop
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References

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4,061 cited
  • 2014Satisfaction: A Behavioral Perspective on the Consumer3,003 cited
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    • 2014Understanding the antecedents of customer loyalty in the Chinese mobile service industry: a push-pull-mooring framework36 cited
    • 2015Customer Satisfaction and Brand Switching Intention: A Study of Mobile Services in Saudi Arabia28 cited