Quality Circle Productivity as Related to Upper-Management Attendance, Circle Initiation, and Collar Color

Thomas Li‐Ping Tang · Peggy Smith Tollison · Harold D. Whiteside

29 citations0/0 files storedJournal of Management

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Management Systems and Quality Improvement Quality and Supply Management Team Dynamics and Performance

Abstract

The productivity of 47 quality circles (QCs) over a 3-year period was examined using the archival data of a QC program. The dependent variables were the quantity of QC presentations and the speed of problem solving. These two dependent variables were examined as related to upper-management attendance (high vs. low), QC initiation (management-initiated vs. self-initiated), and collar color (white vs. blue) in a 2 x 2 x 2 MANOVA. The results showed that QCs with a high level of upper-management attendance solved their problems significantly faster than did those QCs with a low level of attendance. Management-initiated QCs solved their problems significantly faster and solved more problems than did self-initiated QCs. Self-initiated QCs with a low level of upper-management attendance had a slower speed ofproblem solving. Further, self-initiated QCs with white-collar workers also had a slower speed of problem solving.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 29 citations exist upstream.

References

2017The Motivation to Work 1962On the social psychology of the psychological experiment: With particular reference to demand characteristics and their implications.1983Corporate cultures: The rites and rituals of corporate life 1981Goal setting and task performance: 1969-1980.1982Theory Z: How American Business Can Meet the Japanese Challenge 1981The art of Japanese management 1979Goal setting—A motivational technique that works 1983Corporate Cultures: The Rites and Rituals of Corporate Life.

Cited by

2013Does Moral Leadership Enhance Employee Creativity? Employee Identification with Leader and Leader–Member Exchange (LMX) in the Chinese Context 2008Job satisfaction and organizational citizenship behavior (OCB)1993Effects of self‐esteem and perceived goal difficulty on goal setting, certainty, task performance, and attributions 2009From Increasing Gas Efficiency to Enhancing Creativity: It Pays to Go Green 1997Invited reaction: Theory, research, and practice

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.