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Putting Citizens First: Engagement in Policy and Service Delivery for the 21st Century
16 references·1 citing·30 second hop
Putting Citizens First: Engagement in Policy and Service Delivery for the 21st Century (2013)Putting Citizens First: Engagement in Pol…Rethinking Public Service Delivery: Managing with External Providers (2012)Rethinking Public Service Del…The Service State: Rhetoric, Reality and Promise (2011)The Service State: Rhetoric, …Nudge, Nudge, Think, Think (2011)Nudge, Nudge, Think, ThinkA New Synthesis of Public Administration: Serving in the 21st Century (2011)A New Synthesis of Public Adm…Leading public sector innovationCo-creating for a better society (2010)Leading public sector innovat…Policy in Action: The Challenge of Service Delivery (2009)Policy in Action: The Challen…Moving towards integrated public governance: improving service delivery through community engagement (2009)Moving towards integrated pub…Engaging Public Sector Clients: From Service-Delivery to Co-Production (2009)Engaging Public Sector Client…The Centrelink Experiment: Innovation in Service Delivery (2008)The Centrelink Experiment: In…Nudge: improving decisions about health, wealth, and happiness (2008)Nudge: improving decisions ab…Beyond the ballot: 57 democratic innovations from around the world (2005)Beyond the ballot: 57 democra…New public management : the transformation of ideas and practice (2001)New public management : the t…Citizen/Client Surveys : Dispelling Myths an d Redrawing Map s (1999)Citizen/Client Surveys : Disp…Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector (1995)Reinventing Government: How t…Creating public value : strategic management in government (1995)Creating public value : strat…The Gift Relationship. (1971)The Gift Relationship.The Value of Citizen Participation in Technology Assessment, Responsible Research and Innovation, and Sustainable Development (2021)The Value of Citizen Particip…The behaviour change wheel: A new method for characterising and designing behaviour change interventions (2011)Poverty Impedes Cognitive Function (2013)Using social and behavioural science to support COVID-19 pandemic response (2020)Maybe It Is Time to Rediscover Bureaucracy (2005)Neo-liberal urban planning policies: A literature survey 1990–2010 (2011)Trust in Government – the Relative Importance of Service Satisfaction, Political Factors and Demography (2014)The “new public management” in the 1980s: Variations on a theme (1995)Reframing public participation: strategies for the 21st century (2004)Modes of Network Governance: Structure, Management, and Effectiveness (2007)The new randomised controlled trials (RCT) movement in public policy: challenges of epistemic governance (2014)Exposure to inequality affects support for redistribution (2017)Strategic narratives in climate change: Towards a unifying narrative to address the action gap on climate change (2017)New Public Management Is Dead--Long Live Digital-Era Governance (2005)Beyond Engagement and Participation: User and Community Coproduction of Public Services (2007)Public Value Governance: Moving Beyond Traditional Public Administration and the New Public Management (2014)When rewards compete with nature (2000)Who cares? Offering emotion work as a ‘gift’ in the nursing labour process (2000)The company of strangers: a natural history of economic life (2004)The challenge of deliberative democracy online – A comparison of face-to-face and virtual experiments in citizen deliberation (2009)Improving democratic governance through institutional design: Civic participation and democratic ownership in Europe (2010)Towards Intersectional Democratic Innovations (2019)New Media and the Coproduction of Safety (2012)The Multiple Facets of Co-Production: Building on the work of Elinor Ostrom (2013)Activating Citizens to Participate in Collective Co-Production of Public Services (2014)A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach (2012)It takes Two to Tango? Understanding the C o‐production of Public Services by Integrating the Services Management and Public Administration Perspectives (2013)INNOVATION IN THE PUBLIC SECTOR: A SYSTEMATIC REVIEW AND FUTURE RESEARCH AGENDA (2015)Anticipating and designing for policy effectiveness (2019)Being a Public Manager in Times of Crisis: The Art of Managing Stakeholders, Political Masters, and Collaborative Networks (2020)Procedural policy tools in theory and practice (2021)
this work references cited by second hop

References

  • 2008Nudge: improving decisions about health, wealth, and happiness11,572 cited
  • 1995Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector4,540 cited
  • 1995Creating public value : strategic management in government2,353 cited
  • 2001New public management : the transformation of ideas and practice676 cited
  • 1971The Gift Relationship.609 cited
  • 2010Leading public sector innovationCo-creating for a better society479 cited
  • 2009Engaging Public Sector Clients: From Service-Delivery to Co-Production387 cited
  • 2012Rethinking Public Service Delivery: Managing with External Providers157 cited
  • 2005Beyond the ballot: 57 democratic innovations from around the world131 cited
  • 2011Nudge, Nudge, Think, Think123 cited
  • 2011A New Synthesis of Public Administration: Serving in the 21st Century66 cited
  • 2009Policy in Action: The Challenge of Service Delivery64 cited
  • 2009Moving towards integrated public governance: improving service delivery through community engagement52 cited
  • 2011The Service State: Rhetoric, Reality and Promise35 cited
  • 2008The Centrelink Experiment: Innovation in Service Delivery31 cited

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  • 1999Citizen/Client Surveys : Dispelling Myths an d Redrawing Map s20 cited
  • Cited by

    • 2021The Value of Citizen Participation in Technology Assessment, Responsible Research and Innovation, and Sustainable Development19 cited