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Business-Driven Decision Support for Change Management: Planning and Scheduling of Changes · Study

WorkBusiness-Driven Decision Support for Change Management: Planning and Scheduling of Changes

Jacques Philippe Sauvé2006

Work2006

Business-Driven Decision Support for Change Management: Planning and Scheduling of Changes

Jacques Philippe Sauvé · Rodrigo da Silva de Oliveira Rebouças · Antão Moura · Claudio Bartolini · Abdel Boulmakoul · David Trastour

23 citations·0/0 files stored·Lecture notes in computer science

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Information Technology Governance and Strategy Information Systems Education and Curriculum Development Software System Performance and Reliability

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References

2006An Introductory Overview and Survey of Business-Driven IT Management 2004Business Driven Prioritization of Service Incidents 2002It Service Management: An Introduction: Based on Itil (Japanese Version)

Cited by

2008SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process 2011Business-driven IT management 2007On the Risk Exposure and Priority Determination of Changes in IT Service Management 2009ChangeRefinery: Assisted Refinement of High-Level IT Change Requests 2008Optimizing Change Request Scheduling in IT Service Management

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2007A decision support tool to optimize scheduling of IT changesother · 2 shared references 2007Research Challenges of Business-Driven IT Managementother · 2 shared references 2009Business-impact analysis and simulation of critical incidents in IT service managementother · 1 shared reference 2008SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Processother · 1 shared reference 2006A Quantitative Approach to IT Investment Allocation to Improve Business Resultsother · 1 shared reference 2008Change Priority Determination in IT Service Management Based on Risk Exposurearticle · 1 shared reference

Details

Year2006

Typeother

Published2006-01-01

VenueLecture notes in computer science

ISSN-L0302-9743

Languageen

Citations23

Files0 public / 0

ShelfInformation Technology Governance and Strategy

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doi10.1007/11907466_15

openalex_workW2170189970

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