Clients’ Knowledge on Building Permit Acquisition Process - The Case of Sunyani East Municipal Assembly

Abstract

The study assessed the clients ’ knowledge on building permit acquisition procedures in Ghana using a case study approach. A sample size of 346 comprising clients and would-be clients in the Sunyani East Municipal Assembly (SEMA) were interviewed on the permit acquisition procedures. The study area was stratified into 18 urban sectors which share common socio-economic characteristics. About 19 respondents were selected randomly from the final subjects proportionally from the 18 strata. An interview guide prepared in Epi Info 7 was then used to conduct the household interviews. The average score rate was 46 % for clients on questions set to cover stages 1 to 6 of building permit acquisition procedures and that for questions on permit regulations was 55%. Building permit applicants in SEMA are not well-informed on the permit acquisition process and regulations governing permit issuance in Ghana. The Pearson χ2 tests averages of 36.156 and 32.901 compared with the critical value of 13.28 at 4df, 11.34 at 3df and 6.64 at 1df using alpha level of 1%, led to assuming of these alternative hypotheses. About 86 % of prospective permit would prefer e-permit application if introduced by the assembly.

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