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Commitment and Trust as Drivers of Loyalty in Logistics Outsourcing Relationships: Cultural Differences Between the United States and Germany

16 references·16 citing·32 second hopsampled

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References

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2002Consumer Trust, Value, and Loyalty in Relational Exchanges4,193 cited
1992

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Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations

3,813 cited

1996Measuring Brand Equity Across Products and Markets3,591 cited

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2010Logistics outsourcing performance and loyalty behavior42 cited
2018Trustworthiness Change and Relationship Continuity after Contract Breach in Financial Supply Chains41 cited
2018Critical success factors for Lean implementation in IT outsourcing relationships37 cited
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2021Trust, commitment, logistics outsourcing relationship quality, relationship satisfaction, strategy alignment and logistics performance – a case of selected manufacturing firms in Uganda36 cited
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