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Cross-selling through database marketing: a mixed data factor analyzer for data augmentation and prediction
4 references·16 citing·51 second hop
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References

  • 1989A Method of Simulated Moments for Estimation of Discrete Response Models Without Numerical Integration1,641 cited
  • 1989Latent Variable Models and Factor Analysis1,008 cited
  • 1999Charting New Directions for Marketing516 cited
  • 1995Optimal Selection for Direct Mail447 cited

Cited by

  • 2011Online Product Opinions: Incidence, Evaluation and Evolution618 cited
  • 2009The differing and mediating roles of trust and relationship commitment in service relationship maintenance and development436 cited
  • 2006Advertising, Research and Development, and Systematic Risk of the Firm329 cited
  • 2014Listening in on Social Media: A Joint Model of Sentiment and Venue Format Choice323 cited
  • 2009The impact of technological and organizational implementation of CRM on customer acquisition, maintenance, and retention273 cited
  • 2007Advertising, Research and Development, and Systematic Risk of the Firm248 cited
  • 2005Cross-Selling Sequentially Ordered Products: An Application to Consumer Banking Services235 cited
  • 2005Choice Models and Customer Relationship Management178 cited
  • 2013Not All Repeat Customers Are the Same: Designing Effective Cross-Selling Promotion on the Basis of Attitudinal Loyalty and Habit177 cited
  • 2019Data analytics in a privacy-concerned world

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153 cited
  • 2004Country and consumer segmentation: multi-level latent class analysis of financial product ownership152 cited
  • 2011Cross-Selling the Right Product to the Right Customer at the Right Time145 cited
  • 2007Modeling CLV: A test of competing models in the insurance industry142 cited
  • 2014Cross-Selling Performance in Complex Selling Contexts: An Examination of Supervisory- and Compensation-Based Controls139 cited
  • 2007Customer Equity: Measurement, Management and Research Opportunities138 cited
  • 2007Size and Share of Customer Wallet132 cited