The Dialogic Organization Development Approach to Transformation and Change

Abstract

Simply having “good dialogues” is not enough to create change. Hence, dialogic organization development (OD) approaches can help leaders and organizations meet adaptive challenges and create transformational change. This chapter identifies eight key premises of a dialogic OD mindset and contrasts these with a diagnostic OD mindset. The key premises include: reality and relationships are socially constructed; organizations are meaning-making systems; and language, broadly defined, matters. The chapter also identifies the three core change processes that, whether practitioners are aware of it or not, are the source of change in dialogic OD efforts. These change processes are: transformational process 1-emergence; transformational process 2-narrative; and transformational process 3-generativity.

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