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A Laboratory Concept for Service Prototyping - Service Innovation Corner (SINCO)

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References

2013The Action Research Planner: Doing Critical Participatory Action Research3,396 cited
2011What Is Action Research?55 cited
2007Prototyping and enacting services : Lessons learned from human-centered methods40 cited
2010Conceptualising Prototypes in Service Design36 cited

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2015Evaluating servicescape designs using a VR-based laboratory experiment: A case of a Duty-free Shop17 cited
2016Benefits of Service Level Prototyping14 cited
2014Experience Design in Digital Services13 cited
2013Learning through Action: Introducing the Innovative Simulation and Learning Environment Service Innovation Corner (SINCO)9 cited
2015The Theoretical Landscape of Service Design9 cited
2020Relate North: Tradition and Innovation in Art and Design Education6 cited

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