Motivation and Commitment as strategies to reduce turnover in seasonal hotels in Austria

Dominique Pisa

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Employee Performance and Management Hospitality and Tourism Education Employee Performance and Motivation

Abstract

3 Keywords 3 Table of Contents 4 List of Tables 7 List of Figures 7 1 INTRODUCTION 8 1.1 STRUCTURE OF THE WORK 11 2 THE INDUSTRY 13 2.1 THE TOURISM INDUSTRY 13 2.2 SEASONALITY WITHIN THE TOURISM INDUSTRY 14 2.3 THE GENERAL IMAGE & PROBLEMS OF THE TOURISM INDUSTRY 16 2.4 SEASONAL EMPLOYEES AND TOURISM LABOR FORCE 18 2.5 LEGAL BACKGROUND 20 2.6 ANALYSIS OF THE TOURISM INDUSTRY WITH MAIN FOCUS ON AUSTRIA .... 24 3 MOTIVATION 29 3.1 Definition 29 3.2 Basic Essentials of Motivation 31 3.3 Classification of different motivation theories 33 3.4 Motivation theories 35

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1991A three-component conceptualization of organizational commitment 1984Employee-Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover.2001Commitment in the workplace: toward a general model 1997Commitment in the workplace: theory, research, and application 2007Managing the human resources 2004What Should We Do about Motivation Theory? Six Recommendations for the Twenty-First Century 1995Procrastination and Task Avoidance: Theory, Research, and Treatment 1983Behavior in Organizations

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