SUPPLY CHAIN PERFORMANCE: REVIEW OF EMPIRICAL LITERATURE

Abstract

Last few decades has seen an increasing stress on obtaining optimal performance in the supply chain regime. In this context, managing supply chain operations effectively and efficiently has served for the success of firms. Accordingly, the importance of various supply chain performance metrics has been repeatedly underscored. All these have formed the platform to establish appropriate measure of supply chain performance has long been highlighted. The analysis of literature in the area of supply chain performance shows that different researchers have presented different metrics and measures to capture supply chain performance. The deeper analysis shows that till 2000, it was mainly the conceptual frameworks that dominated the allied territory but after that the area has witnessed significant empirical contributions. However, there has been no consensus on measuring supply chain performance and each measure has its own benefits and drawbacks. The current study reviews the empirical contributions in the supply chain performance literature.

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