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Client Satisfaction of Internet Banking Services in Bangladesh: An Exploratory Study
8 references·0 citing·40 second hopsampled
Client Satisfaction of Internet Banking Services in Bangladesh: An Exploratory Study (2013)Client Satisfaction of Internet Banking S…Adoption of e-banking in Bangladesh: An exploratory study (2010)Adoption of e-banking in Bang…The Adoption of Electronic Banking in Tunisia: An Exploratory Study (2009)The Adoption of Electronic Ba…Prospects and Challenges of E-banking in Nepal (2008)Prospects and Challenges of E…E-Banking Practices and Customer Satisfaction - A Case Study in Botswana (2007)E-Banking Practices and Custo…Using information-systems constructs to study online- and telephone-banking technologies (2005)Using information-systems con…Adoption of Internet banking among sophisticated consumer segments in an advanced developing country (2004)Adoption of Internet banking …Factors underlying attitude formation towards online banking in Finland (2002)Factors underlying attitude f…Provision of electronic banking in the UK and the Republic of Ireland (1999)Provision of electronic banki…Characteristics of Adopters and Non-Adopters of Home Computers (1983)Motivations for and barriers to Internet usage: results of a national public opinion survey (1997)Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1 (2000)Electronic Commerce, Automation and Online Banking in Nigeria (2012)WHAT DETERMINES CUSTOMERS’ PERCEPTION OF BANKING COMMUNICATION? AN EMPIRICAL EVIDENCE FROM COMMERCIAL BANKS OF NEPAL (2020)Online Banking Service Practices and Its Impact on E-Customer Satisfaction and E-Customer Loyalty in Developing Country of South Asia-Nepal (2023)Book Review: Marketing Research: An Applied Orientation (1994)Adoption of Internet banking by Australian consumers: an empirical investigation (1999)Determinants of user acceptance of Internet banking: an empirical study (2003)Consumers’ attitudes towards online and mobile banking in China (2005)Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: Extending UTAUT2 with risk (2017)Consumer attitude and intention to adopt mobile wallet in India – An empirical study (2019)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Principles and Practice of Structural Equation Modeling (1998)The economics of mobile payments: Understanding stakeholder issues for an emerging financial technology application (2007)Does the technology acceptance model predict actual use? A systematic literature review (2009)Consumer adoption of mobile banking in Jordan (2016)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)An investigation into the acceptance of online banking in Saudi Arabia (2008)Organizational Strategy, Structure, and Process (1978)Electronic markets and electronic hierarchies (1987)Being Digital (1995)A model of trust in online relationship banking (2003)An empirical investigation of the Turkish consumers’ acceptance of Internet banking services (2001)Perception and prediction of intention to use online banking systems (2020)Sustainability and branchless banking: The development and validation of a distinct measurement scale (2021)Benchmarking sustainable E‐commerce enterprises based on evolving customer expectations amidst COVID‐19 pandemic (2022)Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Predicting e-services adoption: a perceived risk facets perspective (2003)E-Banking of Economical Prospects in Bangladesh (2010)Factors affecting the adoption of Internet banking in Tunisia: An integration theory of acceptance model and theory of planned behavior (2012)The mediating role of the dimensions of the perceived risk in the effect of customers’ awareness on the adoption of Internet banking in Iran (2012)Effect of trust on customer acceptance of Internet banking (2002)The diffusion of Internet banking among Singapore consumers (2003)Service quality in automated teller machines: an empirical investigation (2013)Perceived service quality and satisfaction of self-service technology (2015)What factors drive the adoption of digital banking? An empirical study from the perspective of Omani retail banking (2020)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 2002Factors underlying attitude formation towards online banking in Finland605 cited
  • 1999Provision of electronic banking in the UK and the Republic of Ireland557 cited
  • 2004Adoption of Internet banking among sophisticated consumer segments in an advanced developing country352 cited
  • 2005Using information-systems constructs to study online- and telephone-banking technologies65 cited
  • 2010Adoption of e-banking in Bangladesh: An exploratory study55 cited
  • 2007E-Banking Practices and Customer Satisfaction - A Case Study in Botswana50 cited
  • 2009The Adoption of Electronic Banking in Tunisia: An Exploratory Study43 cited
  • 2008Prospects and Challenges of E-banking in Nepal37 cited

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