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THE CONCEPTUALISATION AND OPERATIONAL MEASUREMENT OF PRICE FAIRNESS PERCEPTION IN MASS SERVICE CONTEXT
16 references·1 citing·44 second hop
THE CONCEPTUALISATION AND OPERATIONAL MEASUREMENT OF PRICE FAIRNESS PERCEPTION IN MASS SERVICE CONTEXT (2009)THE CONCEPTUALISATION AND OPERATIONAL MEA…Do Satisfied Customers Really Pay More? A Study of the Relationship between Customer Satisfaction and Willingness to Pay (2005)Do Satisfied Customers Really…The Price is Unfair! A Conceptual Framework of Price Fairness Perceptions (2004)The Price is Unfair! A Concep…The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services (2004)The effects of customer satis…Consumer Perceptions of Price (Un)Fairness (2003)Consumer Perceptions of Price…Perceptions of Price Unfairness: Antecedents and Consequences (1999)Perceptions of Price Unfairne…A Dynamic Model of Customers' Usage of Services: Usage as an Antecedent and Consequence of Satisfaction (1999)A Dynamic Model of Customers'…The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges (1998)The Roles of Price, Performan…The Effects of Price-Comparison Advertising on Buyers' Perceptions of Acquisition Value, Transaction Value, and Behavioral Intentions (1998)The Effects of Price-Comparis…Price Perceptions and Consumer Shopping Behavior: A Field Study (1993)Price Perceptions and Consume…Equity and Disconfirmation Perceptions as Influences on Merchant and Product Satisfaction (1989)Equity and Disconfirmation Pe…Consumer Perceptions of Interpersonal Equity and Satisfaction in Transactions: A Field Survey Approach (1989)Consumer Perceptions of Inter…Back-Translation for Cross-Cultural Research (1970)Back-Translation for Cross-Cu…Inequity In Social Exchange (1965)Inequity In Social ExchangeSocial Behavior: Its Elementary Forms (1963)Social Behavior: Its Elementa…The Social Psychology of Groups (1959)The Social Psychology of Grou…Construct validity in psychological tests. 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this work references cited by second hop

References

  • 1970Back-Translation for Cross-Cultural Research14,471 cited
  • 1955Construct validity in psychological tests.11,270 cited
  • 1965Inequity In Social Exchange10,965 cited
  • 1959The Social Psychology of Groups5,935 cited
  • 1963Social Behavior: Its Elementary Forms4,692 cited
  • 1989Consumer Perceptions of Interpersonal Equity and Satisfaction in Transactions: A Field Survey Approach2,084 cited
  • 1993Price Perceptions and Consumer Shopping Behavior: A Field Study1,815 cited
  • 1998The Effects of Price-Comparison Advertising on Buyers' Perceptions of Acquisition Value, Transaction Value, and Behavioral Intentions1,696 cited
  • 2004The Price is Unfair! A Conceptual Framework of Price Fairness Perceptions1,537 cited
  • 1999A Dynamic Model of Customers' Usage of Services: Usage as an Antecedent and Consequence of Satisfaction1,274 cited
  • 2005Do Satisfied Customers Really Pay More? A Study of the Relationship between Customer Satisfaction and Willingness to Pay1,222 cited
  • 1998The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges1,122 cited
  • 2003Consumer Perceptions of Price (Un)Fairness1,094 cited
  • 2004The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services979 cited

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  • 1999Perceptions of Price Unfairness: Antecedents and Consequences943 cited
  • 1989Equity and Disconfirmation Perceptions as Influences on Merchant and Product Satisfaction930 cited
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    • 2014The Effect of Perceived Price Fairness on Customer Satisfaction and Loyalty16 cited