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Effects of E-Banking on Growth of Customer Base in Kenyan Banks
13 references·1 citing·52 second hop
Effects of E-Banking on Growth of Customer Base in Kenyan Banks (2014)Effects of E-Banking on Growth of Custome…Diffusion of Innovations 1 (2019)Diffusion of Innovations 1Functional Integration in Services: Understanding the Links between Marketing, Operations, and Human Resources (2012)Functional Integration in Ser…The evolution of e-banking: a study of Indian and Kenyan technology awareness (2009)The evolution of e-banking: a…The economics of mobile payments: Understanding stakeholder issues for an emerging financial technology application (2007)The economics of mobile payme…E-Banking Practices and Customer Satisfaction - A Case Study in Botswana (2007)E-Banking Practices and Custo…The effect of automated service quality on bank financial performance and the mediating role of customer retention (2006)The effect of automated servi…Developing E-banking Capabilities in a Ghanaian Bank: Preliminary Lessons (2006)Developing E-banking Capabili…Customer satisfaction with internet banking web sites: an empirical test and validation of a measuring instrument (2004)Customer satisfaction with in…Determinants of user acceptance of Internet banking: an empirical study (2003)Determinants of user acceptan…An empirical evaluation of US bank customer perceptions of the impact of technology on service delivery in the banking sector (2003)An empirical evaluation of US…The impact of the Internet in banking: observations and evidence from developed and emerging markets (2002)The impact of the Internet in…Online banking: a field study of drivers, development challenges, and expectations (2001)Online banking: a field study…The behavioral consequences of PC banking (1998)The behavioral consequences o…Effects of E-Banking Adoption on the Financial Performance of State-Owned Commercial Banks in Bangladesh (2021)Effects of E-Banking Adoption…The Commitment-Trust Theory of Relationship Marketing (1994)Whence Consumer Loyalty? 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this work references cited by second hop

References

  • 2019Diffusion of Innovations 137,320 cited
  • 2003Determinants of user acceptance of Internet banking: an empirical study1,361 cited
  • 2007The economics of mobile payments: Understanding stakeholder issues for an emerging financial technology application558 cited
  • 2001Online banking: a field study of drivers, development challenges, and expectations473 cited
  • 1998The behavioral consequences of PC banking222 cited
  • 2003An empirical evaluation of US bank customer perceptions of the impact of technology on service delivery in the banking sector215 cited
  • 2002The impact of the Internet in banking: observations and evidence from developed and emerging markets128 cited
  • 2006The effect of automated service quality on bank financial performance and the mediating role of customer retention66 cited
  • 2006Developing E-banking Capabilities in a Ghanaian Bank: Preliminary Lessons55 cited
  • 2007E-Banking Practices and Customer Satisfaction - A Case Study in Botswana50 cited
  • 2009The evolution of e-banking: a study of Indian and Kenyan technology awareness46 cited
  • 2004Customer satisfaction with internet banking web sites: an empirical test and validation of a measuring instrument28 cited
  • 2012Functional Integration in Services: Understanding the Links between Marketing, Operations, and Human Resources28 cited

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2021
Effects of E-Banking Adoption on the Financial Performance of State-Owned Commercial Banks in Bangladesh
20 cited