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ArticleSocial audit of governance and delivery of public services

Anne Cockcroft2005

Article2005

Social audit of governance and delivery of public services

Anne Cockcroft · Neil Andersson · Khalid Omer · Noor ul ain Ansari · Amir Nawaz Khan · Ubaid Ullah Chaudhry +3 more

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Public Policy and Administration Research E-Government and Public Services Public Administration in Developing Nations

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References

2004Expectations, performance, and citizen satisfaction with urban services 1979Citizen Satisfaction with Urban Services: Potential Misuse as a Performance Indicator 2003The Case For The Inexperienced User 1986The Measurement of Municipal Service Quality and Productivity: A Comparative Perspective

Cited by

2013Access to Essential Medicines in Pakistan: Policy and Health Systems Research Concerns 2011Building the community voice into planning: 25 years of methods development in social audit 2011Use of social audits to examine unofficial payments in government health services: experience in South Asia, Africa, and Europe 2011Does contracting of health care in Afghanistan work? Public and service-users' perceptions and experience 2011Devolution and public perceptions and experience of health services in Pakistan: linked cross sectional surveys in 2002 and 2004

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Year2005

Typearticle

Published2005-01-01

Languageen

Citations14

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ShelfPublic Policy and Administration Research

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openalex_workW2189265387

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