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The Measurement of Municipal Service Quality and Productivity: A Comparative Perspective · Study

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ArticleThe Measurement of Municipal Service Quality and Productivity: A Comparative Perspective

David H. Folz1986

Article1986

The Measurement of Municipal Service Quality and Productivity: A Comparative Perspective

David H. Folz · William M. Lyons

20 citations·0/0 files stored·Public Productivity Review

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Public Policy and Administration Research Local Government Finance and Decentralization Public Administration in Developing Nations

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2005Social audit of governance and delivery of public services 2000Harnessing the Resources of Community: The Ultimate Performance Agenda 2015Municipal Awareness and Citizen Satisfaction: The Case of the Northern Borders in Saudi Arabia 2021Budget practices in Canada's K‐12 education sector: Incremental, performance, or productivity budgeting?2008The Performance of the Adapted City from the Perspective of Citizens 2009La situation de l'amélioration de la qualité des services publics : Vingt-cinq années de tendances et de pratiques aux États-Unis

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Year1986

Typearticle

Published1986-01-01

VenuePublic Productivity Review

ISSN-L0361-6681

Languageen

Citations20

Files0 public / 0

ShelfPublic Policy and Administration Research

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doi10.2307/3380449

openalex_workW2797077541

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