Article2017

The association between organizational culture and the use of management initiatives in the public sector

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Public Policy and Administration Research Management and Organizational Practices Organizational Management and Innovation

Abstract

Abstract This paper examines the association between five factors in O'Reilly et al. (1991) Organizational Culture Profile and the use of Activity Management (AM), Total Quality Management (TQM) and Employee Empowerment within public sector organizations. The results show that the use of AM and TQM is lower in public sector organizations than in their private sector counterparts, and is facilitated by an organizational culture of Outcome Orientation and Attention to Detail. The extent of use of Employee Empowerment is similar across the two sectors, and is facilitated when public sector organizations exhibit higher Respect for People and Innovation.

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References

2008Internet, Mail, and Mixed-Mode Surveys: The Tailored Design Method 1991PEOPLE AND ORGANIZATIONAL CULTURE: A PROFILE COMPARISON APPROACH TO ASSESSING PERSON-ORGANIZATION FIT 2012Organizational culture and leadership 1990Measuring Organizational Cultures: A Qualitative and Quantitative Study Across Twenty Cases 2003The relationship between total quality management practices and their effects on firm performance 2003Management Control Systems: Performance Measurement, Evaluation and Incentives 1998Attitudes, Values and Organizational Culture: Disentangling the Concepts 1997The effect of strategy and organizational structure on the adoption and implementation of activity-based costing

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