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A concept-level approach to the analysis of online review helpfulness · Study

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ArticleA concept-level approach to the analysis of online review helpfulness

Atika Qazi2015

Article2015

A concept-level approach to the analysis of online review helpfulness

Atika Qazi · Karim Bux Shah Syed · Ram Gopal Raj · Erik Cambria · Muhammad Sohail Tahir · Daniyal Alghazzawi

164 citations·0/0 files stored·Computers in Human Behavior

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Digital Marketing and Social Media Sentiment Analysis and Opinion Mining Expert finding and Q&A systems

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References

2010What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1 2008Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets 2010What makes a helpful online review? a study of customer reviews on amazon.com 2008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry 1985Effort and Accuracy in Choice 2010Exploring determinants of voting for the “helpfulness” of online user reviews: A text mining approach 2013Online travel reviews as persuasive communication: The effects of content type, source, and certification logos on consumer behavior 2015A study of factors that contribute to online review helpfulness

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2020An empirical investigation of online review helpfulness: A big data perspective 2018More than words: Do emotional content and linguistic style matching matter on restaurant review helpfulness?2021Adaption of distance learning to continue the academic year amid COVID-19 lockdown

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Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2018More than words: Do emotional content and linguistic style matching matter on restaurant review helpfulness?article · 8 shared references 2015A study of factors that contribute to online review helpfulnessarticle · 7 shared references 2019Enhancing the Helpfulness of Online Consumer Reviews: The Role of Latent (Content) Factorsarticle · 7 shared references 2020Online Review Consistency Matters: An Elaboration Likelihood Model Perspectivearticle · 7 shared references 2017Online review helpfulness: Impact of reviewer profile imagearticle · 6 shared references 2018Examining the relationship between specific negative emotions and the perceived helpfulness of online reviewsarticle · 6 shared references

Details

Year2015

Typearticle

Published2015-12-31

VenueComputers in Human Behavior

ISSN-L0747-5632

Languageen

Citations164

Files0 public / 0

ShelfDigital Marketing and Social Media

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doi10.1016/j.chb.2015.12.028

openalex_workW2201929092

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