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A concept-level approach to the analysis of online review helpfulness
16 references·3 citing·49 second hopsampled
A concept-level approach to the analysis of online review helpfulness (2015)A concept-level approach to the analysis …Perceived derived attributes of online customer reviews (2015)Perceived derived attributes …A study of factors that contribute to online review helpfulness (2015)A study of factors that contr…Online travel reviews as persuasive communication: The effects of content type, source, and certification logos on consumer behavior (2013)Online travel reviews as pers…Helpfulness of Online Product Reviews as Seen by Consumers: Source and Content Features (2013)Helpfulness of Online Product…What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1 (2010)What Makes a Helpful Online R…What makes a helpful online review? a study of customer reviews on amazon.com (2010)What makes a helpful online r…The perceived usefulness of blog postings: An extension of the expectancy-disconfirmation paradigm (2010)The perceived usefulness of b…On the measurability of information quality (2010)On the measurability of infor…Exploring determinants of voting for the “helpfulness” of online user reviews: A text mining approach (2010)Exploring determinants of vot…'Helpfulness' in online communities (2009)'Helpfulness' in online commu…The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry (2008)The dynamics of online word-o…Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets (2008)Examining the Relationship Be…All Reviews are Not Created Equal: The Disaggregate Impact of Reviews and Reviewers at Amazon.Com (2006)All Reviews are Not Created E…Understanding Determinants of Online Consumer Satisfaction: A Decision Process Perspective (2004)Understanding Determinants of…Consumer Buying Behaviour in Financial Services: An Overview (1992)Consumer Buying Behaviour in …Effort and Accuracy in Choice (1985)Effort and Accuracy in ChoiceAdaption of distance learning to continue the academic year amid COVID-19 lockdown (2021)Adaption of distance learning…An empirical investigation of online review helpfulness: A big data perspective (2020)An empirical investigation of…More than words: Do emotional content and linguistic style matching matter on restaurant review helpfulness? (2018)More than words: Do emotional…Biases in Dynamic Models with Fixed Effects (1981)Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations (1991)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)What makes a useful online review? Implication for travel product websites (2014)What We Know and Don't Know about Online Word-of-Mouth: A Review and Synthesis of the Literature (2014)The Effect of Electronic Word of Mouth on Sales: A Meta-Analytic Review of Platform, Product, and Metric Factors (2015)Frictionless Commerce? A Comparison of Internet and Conventional Retailers (2000)The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)Stimulating Online Reviews by Combining Financial Incentives and Social Norms (2016)Understanding the determinants of online review helpfulness: A meta-analytic investigation (2017)Consumer perceptions of information helpfulness and determinants of purchase intention in online consumer reviews of services (2018)Heuristic versus systematic information processing and the use of source versus message cues in persuasion. (1980)The Elaboration Likelihood Model of Persuasion (1986)Roles of negative emotions in customers’ perceived helpfulness of hotel reviews on a user-generated review website (2017)Whose online reviews to trust? Understanding reviewer trustworthiness and its impact on business (2017)Positive emotion bias: Role of emotional content from online customer reviews in purchase decisions (2019)Business Research Methods (2022)Intransitivity of preferences. (1969)Elimination by aspects: A theory of choice. (1972)An Information Processing Theory of Consumer Choice (1979)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Value-based Adoption of Mobile Internet: An empirical investigation (2005)Strategic Information Transmission (1982)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Helpfulness of user-generated reviews as a function of review sentiment, product type and information quality (2015)Online review helpfulness: Impact of reviewer profile image (2017)What makes information in online consumer reviews diagnostic over time? The role of review relevancy, factuality, currency, source credibility and ranking score (2017)A New Product Growth for Model Consumer Durables (1969)A New Product Growth Model for Consumer Durables (1976)Attitude Predictability and Helpfulness in Online Reviews: The Role of Explained Actions and Reactions (2015)Predicting consumer product demands via Big Data: the roles of online promotional marketing and online reviews (2015)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Nature and Operation of Attitudes (2001)Responding to negative online reviews: The effects of hotel responses on customer inferences of trust and concern (2015)The influence of online reviews to online hotel booking intentions (2015)A review of experiments in tourism and hospitality (2020)The need to belong: Desire for interpersonal attachments as a fundamental human motivation. (1995)An Integrative Theory of Intergroup Conflict (2000)Econometric Analysis of Cross Section and Panel Data (2001)Estimating the Helpfulness and Economic Impact of Product Reviews: Mining Text and Reviewer Characteristics (2010)The impact of electronic word-of-mouth communication: A literature analysis and integrative model (2012)Networked Narratives: UnderstandingWord-of-Mouth Marketing in Online Communities (2014)A Theory of Social Comparison Processes (1954)Judgment under Uncertainty: Heuristics and Biases (1975)A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism (2016)Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation (2016)Authenticity under threat: When social media influencers need to go beyond self-presentation (2018)Judgment under Uncertainty: Heuristics and Biases (1974)The Impact of New Media on Customer Relationships (2010)
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References

  • 2010What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com12,499 cited
  • 2008Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets1,698 cited
  • 2010What makes a helpful online review? a study of customer reviews on amazon.com1,281 cited
  • 2008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry1,225 cited
  • 1985Effort and Accuracy in Choice835 cited
  • 2010Exploring determinants of voting for the “helpfulness” of online user reviews: A text mining approach645 cited
  • 2013Online travel reviews as persuasive communication: The effects of content type, source, and certification logos on consumer behavior528 cited
  • 2015A study of factors that contribute to online review helpfulness363 cited
  • 2013Helpfulness of Online Product Reviews as Seen by Consumers: Source and Content Features355 cited
  • 2006All Reviews are Not Created Equal: The Disaggregate Impact of Reviews and Reviewers at Amazon.Com240 cited
  • 2015Perceived derived attributes of online customer reviews220 cited
  • 2010The perceived usefulness of blog postings: An extension of the expectancy-disconfirmation paradigm199 cited
  • 2004Understanding Determinants of Online Consumer Satisfaction: A Decision Process Perspective196 cited
  • 2009

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'Helpfulness' in online communities
172 cited
  • 2010On the measurability of information quality154 cited
  • 1992Consumer Buying Behaviour in Financial Services: An Overview112 cited
  • Cited by

    • 2020An empirical investigation of online review helpfulness: A big data perspective148 cited
    • 2018More than words: Do emotional content and linguistic style matching matter on restaurant review helpfulness?147 cited
    • 2021Adaption of distance learning to continue the academic year amid COVID-19 lockdown69 cited