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Commitment in business-to-business relationships · Study

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ArticleCommitment in business-to-business relationships

Thomas Tellefsen2002

Article2002

Commitment in business-to-business relationships

Thomas Tellefsen

92 citations·0/0 files stored·Industrial Marketing Management

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Customer Service Quality and Loyalty Quality and Supply Management Outsourcing and Supply Chain Management

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1990Comparative fit indexes in structural models.1994The Commitment-Trust Theory of Relationship Marketing 1977Estimating Nonresponse Bias in Mail Surveys 1987Developing Buyer-Seller Relationships 1997An Examination of the Nature of Trust in Buyer-Seller Relationships 1989LISREL 7 : user's reference guide 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships

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2017Drivers and outcomes of relationship quality with professional service firms: An SME owner-manager perspective 2006Relational switching costs, satisfaction and commitment 2016Purchasing-driven sales: Matching sales strategies to the evolution of the purchasing function 2004The drivers of customer orientation: an exploration of relational, human resource and procedural tactics 2004Measuring attitudinal commitment in business‐to‐business channels 2005

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Year2002

Typearticle

Published2002-10-07

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations92

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1016/s0019-8501(01)00172-9

openalex_workW2206706980

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Types and functions of social relationships in the organizing of an international joint venture

2018Personal selling and the purchasing function: where do we go from here?

2010The role of trust in buyer–seller conflict management