SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
“Do your internal branding efforts measure up?”
16 references·12 citing·47 second hop
“Do your internal branding efforts measure up?” (2015)“Do your internal branding efforts measur…The Predictive Validity of Multiple-Item versus Single-Item Measures of the Same Constructs (2007)The Predictive Validity of Mu…Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate. (2005)Linking Organizational Resour…Brand trust in the context of consumer loyalty (2001)Brand trust in the context of…A Scaled Difference Chi-Square Test Statistic for Moment Structure Analysis (2001)A Scaled Difference Chi-Squar…Cultivating Service Brand Equity (2000)Cultivating Service Brand Equ…Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Fit indices in covariance str…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…Antecedents and consequences of trust and satisfaction in buyer‐seller relationships (1998)Antecedents and consequences …Customer voluntary performance: Customers as partners in service delivery (1997)Customer voluntary performanc…Constructing validity: Basic issues in objective scale development. (1995)Constructing validity: Basic …The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…Conventional wisdom on measurement: A structural equation perspective. (1991)Conventional wisdom on measur…Direct and Indirect Effects: Classical and Bootstrap Estimates of Variability (1990)Direct and Indirect Effects: …Employee and customer perceptions of service in banks: Replication and extension. (1985)Employee and customer percept…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Brand ethicality as a driver of psychological, affective and behavioral response to a brand (2023)Brand ethicality as a driver …The impact of airline internal branding on work outcomes using job satisfaction as a mediator (2021)The impact of airline interna…Mitarbeitende als Botschafter von Unternehmen (2021)Mitarbeitende als Botschafter…Social servicescape’s impact on customer perceptions of the hospitality brand – The role of branded social cues (2020)Social servicescape’s impact …Internal branding: conceptualization from a literature review and opportunities for future research (2020)Internal branding: conceptual…To fly or not to fly? An empirical study of trust, post-recovery satisfaction and loyalty of Malaysia Airlines passengers (2019)To fly or not to fly? An empi…Hotel internal branding: A participatory action study with a case hotel (2019)Hotel internal branding: A pa…A cross-level investigation of the role of human resources practices: Does brand equity matter? (2019)A cross-level investigation o…Too much of a good thing? Examining how proactive personality affects employee brand performance under formal and informal organizational support (2017)Too much of a good thing? Exa…Internal market orientation determinants of employee brand enactment (2017)Internal market orientation d…Internal corporate branding impact on employees’ brand supporting behaviour (2017)Internal corporate branding i…The evolution of services marketing, hospitality marketing and building the constituency model for hospitality marketing (2016)The evolution of services mar…An Inventory for Measuring Depression (1961)The CES-D Scale (1977)Structural Equations with Latent Variables. (1991)Index Construction with Formative Indicators: An Alternative to Scale Development (2001)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)qgraph : Network Visualizations of Relationships in Psychometric Data (2012)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Coefficient Alpha and the Internal Structure of Tests (1951)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Using Self-Report Assessment Methods to Explore Facets of Mindfulness (2006)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Best Practices for Developing and Validating Scales for Health, Social, and Behavioral Research: A Primer (2018)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Structural equation modeling in practice: A review and recommended two-step approach. (1988)What is coefficient alpha? An examination of theory and applications. (1993)Formative versus reflective measurement models: Two applications of formative measurement (2008)Guidelines for choosing between multi-item and single-item scales for construct measurement: a predictive validity perspective (2012)Coronavirus Anxiety Scale: A brief mental health screener for COVID-19 related anxiety (2020)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Trust and TAM in Online Shopping: An Integrated Model1 (2003)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Self-Efficacy: The Exercise of Control (1999)Work engagement a handbook of essential theory and research (2010)Development and validation of the job crafting scale (2011)Organizational Climate and Culture (2012)Understanding Attitudes and Predicting Social Behavior (1980)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Dimensions of Brand Personality (1997)Structural Equations with Latent Variables (1989)Testing Structural Equation Models. (1994)The Positive and Negative Affect Schedule (PANAS): Construct validity, measurement properties and normative data in a large non‐clinical sample (2004)The short‐form version of the Depression Anxiety Stress Scales (DASS‐21): Construct validity and normative data in a large non‐clinical sample (2005)Construction and factorial validation of a short form of the Self‐Compassion Scale (2010)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)Whence Consumer Loyalty? (1999)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Understanding Customer Experience Throughout the Customer Journey (2016)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
  • 1998Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification.12,297 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
  • 1995Constructing validity: Basic issues in objective scale development.6,561 cited
  • 2001A Scaled Difference Chi-Square Test Statistic for Moment Structure Analysis4,999 cited
  • 1991Conventional wisdom on measurement: A structural equation perspective.3,610 cited
  • 2007The Predictive Validity of Multiple-Item versus Single-Item Measures of the Same Constructs3,094 cited
  • 2005Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate.2,274 cited
  • 2000Cultivating Service Brand Equity1,733 cited
  • 1985Employee and customer perceptions of service in banks: Replication and extension.1,353 cited
  • 2001Brand trust in the context of consumer loyalty1,340 cited
  • 1997Customer voluntary performance: Customers as partners in service delivery

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1,325 cited
  • 1990Direct and Indirect Effects: Classical and Bootstrap Estimates of Variability1,301 cited
  • 1998Antecedents and consequences of trust and satisfaction in buyer‐seller relationships1,088 cited
  • Cited by

    • 2017Internal corporate branding impact on employees’ brand supporting behaviour90 cited
    • 2020Internal branding: conceptualization from a literature review and opportunities for future research90 cited
    • 2019To fly or not to fly? An empirical study of trust, post-recovery satisfaction and loyalty of Malaysia Airlines passengers55 cited
    • 2017Internal market orientation determinants of employee brand enactment53 cited
    • 2017Too much of a good thing? Examining how proactive personality affects employee brand performance under formal and informal organizational support48 cited
    • 2016The evolution of services marketing, hospitality marketing and building the constituency model for hospitality marketing46 cited
    • 2019Hotel internal branding: A participatory action study with a case hotel38 cited
    • 2020Social servicescape’s impact on customer perceptions of the hospitality brand – The role of branded social cues32 cited
    • 2019A cross-level investigation of the role of human resources practices: Does brand equity matter?30 cited
    • 2021The impact of airline internal branding on work outcomes using job satisfaction as a mediator28 cited
    • 2021Mitarbeitende als Botschafter von Unternehmen22 cited
    • 2023Brand ethicality as a driver of psychological, affective and behavioral response to a brand13 cited