The Effects of High Performance Work Systems and Leader-Member Exchange Quality on Employee Engagement: Evidence from a Brazilian Non-Profit Organization

Lúcia Barbosa de Oliveira · Fernanda Flôres Roitman Aguiar da Silva

55 citations0/0 files storedProcedia Computer Science

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Job Satisfaction and Organizational Behavior Employee Performance and Management Human Resource and Talent Management

Abstract

The field of strategic human resource management (SHRM) is mainly concerned with the development of HRM systems that create value to the organization and its internal customers. In this paper, we evaluate the effects of high performance work systems (HPWS) and leader-member exchange (LMX) quality on employee engagement, and also the relationship between employee engagement and turnover intention. The research involved 189 employees of a nonprofit Brazilian organization. Results from hierarchical multiple regression analyses showed that HPWS and LMX quality have a positive and significant effect on employee engagement. It was also shown that engagement has a negative and significant effect on employees’ turnover intention. Implications of these findings are discussed.

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References

1990PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK.1995Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective 2005Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate.1998On becoming a strategic partner: The role of human resources in gaining competitive advantage 1997TECHNICAL AND STRATEGIC HUMAN RESOURCES MANAGEMENT EFFECTIVENESS AS DETERMINANTS OF FIRM PERFORMANCE.2007High-Performance Human Resource Practices, Citizenship Behavior, and Organizational Performance: A Relational Perspective 2011Does human capital matter? A meta-analysis of the relationship between human capital and firm performance.2006A Conceptual Review of Human Resource Management Systems in Strategic Human Resource Management Research

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2020Influence of Employee Attributes, Work Context and Human Resource Management Practices on Employee Job Engagement 2020The impact of AMO-HR systems on proactive employee behavior: The mediating contribution of leader-member and team-member exchange 2024Connecting the organizational incomes and outcomes: a systematic review of the relationship between talent management, employee engagement, and turnover intention

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