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The Effects of Technological Innovation on the Banking Sector
16 references·16 citing·51 second hopsampled
The Effects of Technological Innovation on the Banking Sector (2015)The Effects of Technological Innovation o…E-BUSINESS, ORGANIZATIONAL INNOVATION AND FIRM PERFORMANCE IN MANUFACTURING SMES: AN EMPIRICAL STUDY IN SPAIN (2015)E-BUSINESS, ORGANIZATIONAL IN…Analyzing the effects of technological, organizational and competition factors on Web knowledge exchange in SMEs (2014)Analyzing the effects of tech…Assessing knowledge creation and intellectual capital in banking industry (2010)Assessing knowledge creation …Intellectual capital and business performance in the Portuguese banking industry (2008)Intellectual capital and busi…Value Implications of Investments in Information Technology (2006)Value Implications of Investm…Information technology capability and value creation: Evidence from the US banking industry (2006)Information technology capabi…Consumer acceptance of online banking: an extension of the technology acceptance model (2004)Consumer acceptance of online…An empirical evaluation of US bank customer perceptions of the impact of technology on service delivery in the banking sector (2003)An empirical evaluation of US…IT‐based services and service quality in consumer banking (2002)IT‐based services and service…Impact of Information Technology Management Practices on Customer Service (2001)Impact of Information Technol…Changes in the banking sector – the case of Internet banking in the UK (2000)Changes in the banking sector…Service quality in the banking sector: the impact of technology on service delivery (1999)Service quality in the bankin…Process innovation: reengineering work through information technology (1993)Process innovation: reenginee…The diffusion of technological innovation in the commercial banking industry (1992)The diffusion of technologica…Top management and innovations in banking: Does the composition of the top team make a difference? (1989)Top management and innovation…Concentration and other determinants of bank profitability in Europe, North America and Australia (1989)Concentration and other deter…The challenges in integrating ESG factors into banks’ credit department: a knowledge management enhanced framework (2024)The challenges in integrating…Does FinTech Increase Bank Risk-taking? (2024)Does FinTech Increase Bank Ri…Digitalization and banks' efficiency: Evidence from a European analysis (2024)Digitalization and banks' eff…Digital finance, bank competition shocks and operational efficiency of local commercial banks in Western China (2024)Digital finance, bank competi…Cultural and gender diversity for ESG performance towards knowledge sharing: empirical evidence from European banks (2024)Cultural and gender diversity…The impact of environmental disclosure and the quality of financial disclosure and IT adoption on firm performance: Does corporate governance ensure sustainability? (2023)The impact of environmental d…Does fintech lending expansion disturb financial system stability? Evidence from Indonesia (2023)Does fintech lending expansio…Curbing credit corruption in China: The role of FinTech (2023)Curbing credit corruption in …The impact of corporate social responsibility directed toward employees on contextual performance in the banking sector: A serial model of perceived organizational support and affective organizational commitment (2022)The impact of corporate socia…Fintech business and firm access to bank loans (2022)Fintech business and firm acc…Analyzing the Role of High-Tech Industrial Agglomeration in Green Transformation and Upgrading of Manufacturing Industry: the Case of China (2022)Analyzing the Role of High-Te…How Firm Performs Under Stakeholder Pressure: Unpacking the Role of Absorptive Capacity and Innovation Capability (2020)How Firm Performs Under Stake…Equity crowdfunding and regulation: implications for the real estate sector in Italy (2020)Equity crowdfunding and regul…Organizational ambidexterity through global strategic partnerships: A cognitive computing perspective (2019)Organizational ambidexterity …Big data and risk management in business processes: implications for corporate real estate (2019)Big data and risk management …The Bank of the Future, the Future of Banking - An Empirical Analysis of European Banks (2017)The Bank of the Future, the F…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A resource‐based view of the firm (1984)Firm resources and sustained competitive advantage (2004)Towards ‘An Intellectual Capital-Based View of the Firm’: Origins and Nature (2010)The interaction of intellectual capital assets and knowledge management practices in organizational value creation (2014)Review of empirical research on intellectual capital and firm performance (2015)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Understanding Network Effects in Software Markets: Evidence from Web Server Pricing1 (2002)The Theory of Economic Development (2003)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Innovation activity in the hotel industry: Evidence from Balearic Islands (2005)Knowledge, Networks, and Knowledge Networks: A Review and Research Agenda (2011)The Measurement of End-User Computing Satisfaction (1988)The Internet and International Marketing (1996)The key determinants of Internet banking service quality: a content analysis (2001)An analysis of the e‐service literature: towards a research agenda (2006)Customer engagement in service (2017)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)Understanding digital content marketing (2008)Interrelations between Service Quality Attributes, Customer Satisfaction and Customer Loyalty in the Retail Banking Sector in Bangladesh (2011)Service quality perception and customer satisfaction in Islamic banks of Pakistan: the modified SERVQUAL model (2015)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Adoption of internet banking: An empirical study in Hong Kong (2006)Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2008)Understanding the Internet banking adoption: A unified theory of acceptance and use of technology and perceived risk application (2013)Contestable Markets and the Theory of Industry Structure (1982)Determinants of European bank profitability: A note (1992)Factors influencing the profitability of domestic and foreign commercial banks in the European Union (2006)Determinants of Bank Profitability Before and During the Crisis: Evidence from Switzerland (2010)Essentials of Psychological Testing (1960)Competition in Global Industries (1988)Validating Instruments in MIS Research1 (1989)A model for evaluating the effectiveness of CRM using the balanced scorecard (2003)Customer relationship management research (1992‐2002) (2005)Personalization versus Privacy: An Empirical Examination of the Online Consumer’s Dilemma (2005)Research in Organizational Behavior (1984)Toward a Model of Organizations as Interpretation Systems (1984)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)Searching for Common Threads: Understanding the Multiple Effects of Diversity in Organizational Groups (1996)Exploring the Black Box: An Analysis of Work Group Diversity, Conflict and Performance (1999)Work Group Diversity and Group Performance: An Integrative Model and Research Agenda. (2004)The Capabilities of Market-Driven Organizations (1994)A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 (2000)DEFINING SUPPLY CHAIN MANAGEMENT (2001)The effect of automated service quality on Australian banks' financial performance and the mediating role of customer satisfaction (2006)An examination of the relationship between service quality dimensions, overall internet banking service quality and customer satisfaction (2009)Impact of service quality, corporate image and customer satisfaction towards customers’ perceived value in the banking sector in Pakistan (2015)
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References

  • 1993Process innovation: reengineering work through information technology4,378 cited
  • 1989Top management and innovations in banking: Does the composition of the top team make a difference?2,950 cited
  • 2004Consumer acceptance of online banking: an extension of the technology acceptance model1,772 cited
  • 1989Concentration and other determinants of bank profitability in Europe, North America and Australia1,263 cited
  • 2000Changes in the banking sector – the case of Internet banking in the UK591 cited
  • 2008Intellectual capital and business performance in the Portuguese banking industry513 cited
  • 2002IT‐based services and service quality in consumer banking407 cited
  • 2001Impact of Information Technology Management Practices on Customer Service333 cited
  • 1992The diffusion of technological innovation in the commercial banking industry326 cited
  • 1999Service quality in the banking sector: the impact of technology on service delivery314 cited
  • 2010Assessing knowledge creation and intellectual capital in banking industry301 cited
  • 2015E-BUSINESS, ORGANIZATIONAL INNOVATION AND FIRM PERFORMANCE IN MANUFACTURING SMES: AN EMPIRICAL STUDY IN SPAIN286 cited
  • 2003An empirical evaluation of US bank customer perceptions of the impact of technology on service delivery in the banking sector215 cited
  • 2006Value Implications of Investments in Information Technology

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182 cited
  • 2014Analyzing the effects of technological, organizational and competition factors on Web knowledge exchange in SMEs134 cited
  • 2006Information technology capability and value creation: Evidence from the US banking industry132 cited
  • Cited by

    • 2024Cultural and gender diversity for ESG performance towards knowledge sharing: empirical evidence from European banks126 cited
    • 2019Organizational ambidexterity through global strategic partnerships: A cognitive computing perspective103 cited
    • 2022Analyzing the Role of High-Tech Industrial Agglomeration in Green Transformation and Upgrading of Manufacturing Industry: the Case of China101 cited
    • 2023The impact of environmental disclosure and the quality of financial disclosure and IT adoption on firm performance: Does corporate governance ensure sustainability?73 cited
    • 2020How Firm Performs Under Stakeholder Pressure: Unpacking the Role of Absorptive Capacity and Innovation Capability60 cited
    • 2019Big data and risk management in business processes: implications for corporate real estate51 cited
    • 2022The impact of corporate social responsibility directed toward employees on contextual performance in the banking sector: A serial model of perceived organizational support and affective organizational commitment51 cited
    • 2023Does fintech lending expansion disturb financial system stability? Evidence from Indonesia44 cited
    • 2017The Bank of the Future, the Future of Banking - An Empirical Analysis of European Banks39 cited
    • 2022Fintech business and firm access to bank loans38 cited
    • 2023Curbing credit corruption in China: The role of FinTech38 cited
    • 2024Does FinTech Increase Bank Risk-taking?37 cited
    • 2024Digital finance, bank competition shocks and operational efficiency of local commercial banks in Western China27 cited
    • 2024The challenges in integrating ESG factors into banks’ credit department: a knowledge management enhanced framework27 cited
    • 2020Equity crowdfunding and regulation: implications for the real estate sector in Italy26 cited
    • 2024Digitalization and banks' efficiency: Evidence from a European analysis24 cited