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Effects of Consumer Trust and Risk on Online Purchase Decision-Making: A Comparison of Finnish and United States Students
11 references·16 citing·57 second hop
Effects of Consumer Trust and Risk on Online Purchase Decision-Making: A Comparison of Finnish and United States Students (2009)Effects of Consumer Trust and Risk on Onl…Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services (2004)Consumer trust in B2C e-Comme…Risk profile and consumer shopping behavior in electronic and traditional channels (2003)Risk profile and consumer sho…Likelihood to abort an online transaction: influences from cognitive evaluations, attitudes, and behavioral variables (2003)Likelihood to abort an online…Examination of brand knowledge, perceived risk and consumers' intention to adopt an online retailer (2003)Examination of brand knowledg…Consumer patronage and risk perceptions in Internet shopping (2003)Consumer patronage and risk p…Gender differences in the perceived risk of buying online and the effects of receiving a site recommendation (2002)Gender differences in the per…Consumer Perceptions of Privacy and Security Risks for Online Shopping (2001)Consumer Perceptions of Priva…A Trust Model for Consumer Internet Shopping (2001)A Trust Model for Consumer In…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Cultural and Gender Differences in Risk-Taking Behavior among American and Spanish Decision Makers (1991)Cultural and Gender Differenc…A Conjoint Investigation of The Relative Importance of Risk Relievers in Direct Marketing (1988)A Conjoint Investigation of T…Emerging digital technologies and consumer decision-making in retail sector: Towards an integrative conceptual framework (2023)Emerging digital technologies…How Positive and Negative Electronic Word of Mouth (eWOM) Affects Customers’ Intention to Use Social Commerce? A Dual-Stage Multi Group-SEM and ANN Analysis (2022)How Positive and Negative Ele…Social distancing, trust and post-COVID-19 recovery (2021)Social distancing, trust and …A study on factors limiting online shopping behaviour of consumers (2021)A study on factors limiting o…Factors Affecting Consumers’ Internet Shopping Behavior During the COVID-19 Pandemic: Evidence From Bangladesh (2020)Factors Affecting Consumers’ …ANTECEDENTS OF ONLINE PURCHASE INTENTION AND BEHAVIOUR: UNCOVERING UNOBSERVED HETEROGENEITY (2019)ANTECEDENTS OF ONLINE PURCHAS…Empirical study on Chinese tourists’ perceived trust and intention to use biometric technology (2018)Empirical study on Chinese to…To what extent does need for touch affect online perceived quality? (2017)To what extent does need for …Customer co-creation and adoption intention towards newly developed services: an empirical study (2017)Customer co-creation and adop…Consumers' online information adoption behavior: Motives and antecedents of electronic word of mouth communications (2017)Consumers' online information…Social Media Use and Online Political Participation Among College Students During the US Election 2012 (2016)Social Media Use and Online P…From positive and negative cognition perspectives to explore e-shoppers’ real purchase behavior: an application of tricomponent attitude model (2014)From positive and negative co…CHINESE CONSUMER PERCEIVED RISK AND RISK RELIEVERS IN E-SHOPPING FOR CLOTHING (2014)CHINESE CONSUMER PERCEIVED RI…Online shopping delivery delay: Finding a psychological recovery strategy by online consumer experiences (2013)Online shopping delivery dela…Perceived risk and trust as antecedents of online purchasing behavior in the USA gemstone industry (2012)Perceived risk and trust as a…Attitude Influencers in C2C E-Commerce: Buying and Selling (2012)Attitude Influencers in C2C E…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Possessions and the Extended Self (1988)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? 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this work references cited by second hop

References

  • 1999Whence Consumer Loyalty?7,319 cited
  • 2004Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services2,025 cited
  • 2001A Trust Model for Consumer Internet Shopping2,011 cited
  • 2003Consumer patronage and risk perceptions in Internet shopping1,412 cited
  • 2001Consumer Perceptions of Privacy and Security Risks for Online Shopping1,179 cited
  • 2002Gender differences in the perceived risk of buying online and the effects of receiving a site recommendation954 cited
  • 2003Likelihood to abort an online transaction: influences from cognitive evaluations, attitudes, and behavioral variables284 cited
  • 2003Examination of brand knowledge, perceived risk and consumers' intention to adopt an online retailer217 cited
  • 1988A Conjoint Investigation of The Relative Importance of Risk Relievers in Direct Marketing208 cited
  • 2003Risk profile and consumer shopping behavior in electronic and traditional channels161 cited
  • 1991Cultural and Gender Differences in Risk-Taking Behavior among American and Spanish Decision Makers119 cited

Cited by

  • 2017Consumers' online information adoption behavior: Motives and antecedents of electronic word of mouth communications214 cited
  • 2022How Positive and Negative Electronic Word of Mouth (eWOM) Affects Customers’ Intention to Use Social Commerce? A Dual-Stage Multi Group-SEM and ANN Analysis

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123 cited
  • 2021A study on factors limiting online shopping behaviour of consumers113 cited
  • 2016Social Media Use and Online Political Participation Among College Students During the US Election 2012110 cited
  • 2012Perceived risk and trust as antecedents of online purchasing behavior in the USA gemstone industry105 cited
  • 2014CHINESE CONSUMER PERCEIVED RISK AND RISK RELIEVERS IN E-SHOPPING FOR CLOTHING103 cited
  • 2012Attitude Influencers in C2C E-Commerce: Buying and Selling93 cited
  • 2020Factors Affecting Consumers’ Internet Shopping Behavior During the COVID-19 Pandemic: Evidence From Bangladesh88 cited
  • 2013Online shopping delivery delay: Finding a psychological recovery strategy by online consumer experiences84 cited
  • 2023Emerging digital technologies and consumer decision-making in retail sector: Towards an integrative conceptual framework82 cited
  • 2019ANTECEDENTS OF ONLINE PURCHASE INTENTION AND BEHAVIOUR: UNCOVERING UNOBSERVED HETEROGENEITY78 cited
  • 2021Social distancing, trust and post-COVID-19 recovery73 cited
  • 2017To what extent does need for touch affect online perceived quality?44 cited
  • 2018Empirical study on Chinese tourists’ perceived trust and intention to use biometric technology42 cited
  • 2017Customer co-creation and adoption intention towards newly developed services: an empirical study40 cited
  • 2014From positive and negative cognition perspectives to explore e-shoppers’ real purchase behavior: an application of tricomponent attitude model34 cited