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The Effect of Post-Purchase Perceived-Value towards the Relationship Quality of Hajj and Umrah Travel Agencies in Indonesia
16 references·1 citing·43 second hop
The Effect of Post-Purchase Perceived-Value towards the Relationship Quality of Hajj and Umrah Travel Agencies in Indonesia (2014)The Effect of Post-Purchase Perceived-Val…The Effects of Customer Satisfaction, Relationship Commitment Dimensions, and Triggers on Customer Retention (2005)The Effects of Customer Satis…Services Marketing: Integrating Customer Focus Across the Firm (2004)Services Marketing: Integrati…Brand trust in the context of consumer loyalty (2001)Brand trust in the context of…Service Management and Marketing: A Customer Relationship Management Approach (2000)Service Management and Market…Marketing Research: An Applied Approach (2000)Marketing Research: An Applie…TRUST AND DISTRUST IN ORGANIZATIONS: Emerging Perspectives, Enduring Questions (1999)TRUST AND DISTRUST IN ORGANIZ…Uncertainty, Trust, and Commitment Formation in the United States and Japan (1998)Uncertainty, Trust, and Commi…Marketing service relationships: the role of commitment (1998)Marketing service relationshi…The value concept and relationship marketing (1996)The value concept and relatio…The effects of trust and interdependence on relationship commitment: A trans-Atlantic study (1996)The effects of trust and inte…Services Marketing: Integrating Customer Focus Across the Firm (1996)Services Marketing: Integrati…Factors Affecting Trust in Market Research Relationships (1993)Factors Affecting Trust in Ma…A National Customer Satisfaction Barometer: The Swedish Experience (1992)A National Customer Satisfact…The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Hajj outcomes: A review of the literature (2016)Hajj outcomes: A review of th…Markets and Hierarchies: Analysis and Antitrust Implications. 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References

  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1990The Effect of a Market Orientation on Business Profitability7,973 cited
  • 1992A National Customer Satisfaction Barometer: The Swedish Experience5,637 cited
  • 1990The Effect of a Market Orientation on Business Profitability4,254 cited
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  • 1996The value concept and relationship marketing2,180 cited
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  • 2001Brand trust in the context of consumer loyalty1,340 cited
  • 1996The effects of trust and interdependence on relationship commitment: A trans-Atlantic study1,272 cited
  • 1998Uncertainty, Trust, and Commitment Formation in the United States and Japan

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726 cited
  • 1998Marketing service relationships: the role of commitment460 cited
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    • 2016Hajj outcomes: A review of the literature2 cited