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DEPLOYMENT OF CUSTOMER NEEDS IN THE QFD USING A MODIFIED KANO MODEL
0 references·14 citing·46 second hop
DEPLOYMENT OF CUSTOMER NEEDS IN THE QFD USING A MODIFIED KANO MODEL (2003)DEPLOYMENT OF CUSTOMER NEEDS IN THE QFD U…Quantification and integration of Kano’s model into QFD for customer-focused product design (2021)Quantification and integratio…A multi-stakeholder system-based methodology to evaluate the needs of innovation ecosystems (2021)A multi-stakeholder system-ba…Producer–Consumer Misalignment as a Possible Cause for New Food Failure: Empirical Evidence From Chile (2015)Producer–Consumer Misalignmen…Benchmarking QFD application for developing packaging products (2013)Benchmarking QFD application …A novel approach to prioritize customer requirements in QFD based on customer satisfaction function for customer-oriented product design (2013)A novel approach to prioritiz…Research on Module Selection Method Based on the Integration of Kano Module with QFD Method (2012)Research on Module Selection …Attractive quality for requirement assessment during the front‐end of innovation (2011)Attractive quality for requir…Robust customer satisfaction model using QFD (2010)Robust customer satisfaction …Axiomatic design application for minimising the difficulties of QFD usage (2010)Axiomatic design application …An investigation into the application of QFD in e-commerce (2010)An investigation into the app…New service development using GAP-based QFD: a mobile telecommunication case (2009)New service development using…Kano-based Six Sigma utilising quality function deployment (2009)Kano-based Six Sigma utilisin…A New Methodology Based on Kano Model for the Evaluation of a New Product Acceptability during the Front-End Phases (2008)A New Methodology Based on Ka…Revisão, análise e classificação da literatura sobre o QFD: tipos de pesquisa, dificuldades de uso e benefícios do método (2007)Revisão, análise e classifica…Attractive Quality and Must-Be Quality (1984)Case Study Research: Design and Methods (1984)Case research in operations management (2002)Enhancing quality requirements management in retailing industry: The role of Quality Function Deployment (2023)The House of Quality (1988)The Voice of the Customer (1993)A review on decision-making methods in engineering design for the automotive industry (2017)Quality improvement of smart senior care service platform in China based on grey relational analysis and Fuzzy-QFD (2021)Online Reviews-Driven Kano-QFD Method for Service Design (2024)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)ENGINEERING KNOWLEDGE-INTENSE, PERSONORIENTEDSERVICES – A STATE OF THE ART ANALYSIS (2011)A framework for innovative service design (2016)Integrated Usage of the SERVQUAL and Quality Function Deployment Techniques in the Assessment of Public Service Quality: The Case of Ardahan Municipality (2019)Zero defections: quality comes to services. (1990)The balanced scorecard : measures that drive performance (1992)QFD integrated value stream mapping: an enabler of lean manufacturing (2011)A cross-disciplinary approach to product development and design through quality function deployment, target costing and value engineering (2012)Identification of Design Requirements for Ergonomic Long Spinal Board Using Quality Function Deployment (QFD) (2015)The Era of Open Innovation (2003)Answering the journalistic six on the training needs assessment of pharmaceutical sales representatives (2012)The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (2013)Categorizing product attributes efficiently in QFD-Kano: a case analysis in telecommunication (2017)Investigating the role of EFQM enablers in innovation performance (2018)Quality Function Deployment : Integrating Customer Requirements into Product Design (1990)Total Quality Development (1998)Transformational leadership and team performance (2004)A rough set approach for estimating correlation measures in quality function deployment (2011)On integrating multiple type preferences into competitive analyses of customer requirements in product planning (2012)Reuse-oriented redesign method of used products based on axiomatic design theory and QFD (2012)Stage-gate systems: A new tool for managing new products (1990)Motivation and Personality (1997)The evaluation of quality attributes of NPO products: A case in medical garments (2010)A manufacturing innovation overview: concepts, models and metrics (2020)Quality function deployment: A literature review (2002)A fuzzy optimization model for QFD planning process using analytic network approach (2004)Avaliação da qualidade demandada e diretrizes de melhoria no processo de interação Universidade-Empresa (2012)Integração do QFD e da FMEA por meio de uma sistemática para tomada de decisões no processo de desenvolvimento de produtos (2013)Decision making with the analytic hierarchy process (2008)Design Structure Matrix Methods and Applications (2012)How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment (1998)Integrating Kano's model in the planning matrix of quality function deployment (2000)Integrating SERVQUAL and Kano’s model into QFD for service excellence development (2001)Engineering Characteristics Prioritization in Quality Function Deployment Using an Improved ORESTE Method with Double Hierarchy Hesitant Linguistic Information (2022)Improving the elicitation of critical customer requirements through an understanding of their sensitivity (2023)Enhancing cassava grater design: A customer-driven approach using AHP, QFD, and TRIZ integration (2024)
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  • 2010Axiomatic design application for minimising the difficulties of QFD usage37 cited
  • 2013A novel approach to prioritize customer requirements in QFD based on customer satisfaction function for customer-oriented product design32 cited
  • 2011Attractive quality for requirement assessment during the front‐end of innovation29 cited
  • 2021Quantification and integration of Kano’s model into QFD for customer-focused product design25 cited
  • 2009New service development using GAP-based QFD: a mobile telecommunication case23 cited
  • 2008A New Methodology Based on Kano Model for the Evaluation of a New Product Acceptability during the Front-End Phases22 cited
  • 2010Robust customer satisfaction model using QFD18 cited
  • 2007Revisão, análise e classificação da literatura sobre o QFD: tipos de pesquisa, dificuldades de uso e benefícios do método17 cited
  • 2013Benchmarking QFD application for developing packaging products13 cited
  • 2021A multi-stakeholder system-based methodology to evaluate the needs of innovation ecosystems11 cited
  • 2015Producer–Consumer Misalignment as a Possible Cause for New Food Failure: Empirical Evidence From Chile10 cited
  • 2010An investigation into the application of QFD in e-commerce9 cited
  • 2012Research on Module Selection Method Based on the Integration of Kano Module with QFD Method

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7 cited
  • 2009Kano-based Six Sigma utilising quality function deployment6 cited