References

• 1991Quality Engineering Using Robust Design3,458 cited
• 1984Attractive Quality and Must-Be Quality3,436 cited
• 1990Quality Engineering Using Robust Design2,125 cited
• 1995Kansei Engineering: A new ergonomic consumer-oriented technology for product development1,476 cited
• 1998How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment1,134 cited
• 2002Kansei engineering as a powerful consumer-oriented technology for product development734 cited
• 2000A semantic differential study of designers’ and users’ product form perception399 cited
• 2001Integrating SERVQUAL and Kano’s model into QFD for service excellence development385 cited
• 2004Measuring consumer perceptions for a better comprehension, specification and assessment of product semantics213 cited
• 2001Perceptual factors underlying user preferences toward product form of mobile phones205 cited
• 2004User-oriented design for the optimal combination on product design199 cited
• 2003Engineering aesthetics and aesthetic ergonomics: Theoretical foundations and a dual-process research methodology194 cited
• 2004Applying a hybrid approach based on fuzzy neural network and genetic algorithm to product form design193 cited
• 2010Integration of Kano’s Model into quality function deployment (QFD)